With, hopefully, an uninterrupted Christmas season kicking in as this episode goes to air there is an opportunity in every salon business to gain new clients to carry through to 2022.  We have had a tough time as businesses and individuals over the last 2 years and as we book new clients in this Christmas we need to address the elephant in the room - Rebooking!! A skill not used by every salon and many then ask in January and February, "Why am I so quiet?"  Often it's because there was no rebooking.  In this episode I give a tried and tested incentive I'veused in my salon over the last 10 years that helped get new and existing clients booking in January & February.

As an industry we need to pull up our big person pants and make sure we ask the biggest and most important questions post consultation - "Would you like to rebook?"  To some a terrifying prospect to others the way they fill their diaries.  If you aren't sure about rebooking then listen to this episode and get an insight into what you're missing.

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