Are you still running your salon the way you did five years ago? Ten? Maybe more? Then my darling, it’s time we had a word.

In this episode, I’m poking the bear of outdated business practices and pulling back the curtain on the real reason your salon feels stuck. From appointment systems and pricing structures to dusty Yellow Pages ads (yes, really), we’re questioning it all.

I’ll walk you through how to identify what’s holding you back, where to start innovating, and how small, intentional changes can realign your business with the life you actually want.

If you’ve been clinging to “the way it’s always been done” – it’s time to let go, salon friend.

Let’s rethink everything – and build a business that actually works for you.

This episode is your summer survival guide—and a big thank you to Zoca.com for sponsoring the show. Their AI-powered magic helps beauty businesses like yours attract dream clients on autopilot.

What if you could simplify your marketing and still get incredible results? In this episode, I chat with business coach Adam Chatterley about the 'attention flywheel'—a no-fluff strategy for turning online browsers into booked clients. We talk websites, social media, Google magic, and how to create momentum that doesn't eat up all your time. If you're tired of posting endlessly and want a more sustainable way to grow your salon, this one's for you!

Grab Adam’s free Attention Flywheel checklist and join his Monday Money Minute newsletter at beautybusinesssecrets.co/newsletter. You’ll also find him sharing tips on Instagram @adamchatterley.

Hello, hello, hello salon friend!

Is August giving your beauty business the cold shoulder? You’re not alone—but that doesn’t mean you need to panic. In this episode, I’m unpacking the real reason your salon or clinic might feel a little too quiet this time of year (hint: it’s not just the holidays). Whether you choose to embrace the lull or market your way through it, I’ve got smart, strategic ways to use the slowdown to your advantage.

We’ll cover how to:

• Reframe a quiet month into a business advantage
• Maximise training, memberships, and salon improvements
• Create clever offers and promos that won’t tank your bottom line
• Use your data to plan seasonally, not monthly

This episode is your summer survival guide—and a big thank you to Zoca.com for sponsoring the show. Their AI-powered magic helps beauty businesses like yours attract dream clients on autopilot. Worth a peek, darling.

Hello, hello, hello, my salon friend 👋

Think your biggest problem is getting new clients? Think again. If your marketing strategy is “post more on socials,” you’re probably missing the real leak in your salon: retention.

In this week’s episode, I’m lifting the lid on why growth without loyalty is a waste of your precious time and energy. I’ll walk you through the sneaky signs of a retention problem, the two reasons clients usually drift away, and how to build a client experience that keeps them coming back for more.

We’re talking:

• Why high new client numbers might actually mean trouble
• The rebooking mindset your team needs now
• What inconsistent service is doing to your trust levels
• How to use retention data (even if your software sucks at it)
• When salon memberships might be your best next move

If your salon’s leaking clients and you’re tired of the hustle, let’s fix that!

Phil 💖

If you think blogging is “so last decade”, let’s fix that! These days, one well-written blog can bring you a steady stream of new clients—and thanks to AI, it’s easier and smarter than ever.

Here’s the game-changer: your blog is now your 24/7 salesperson. While social posts vanish in a flash, a good blog hangs around for months (even years), quietly building trust and attracting the right people.

But here’s what most salon owners miss—Google and ChatGPT are both looking for clear, helpful, human answers. Ditch the fluffy intros and the old SEO hacks. Give them real talk, solve real problems, and don’t be afraid to let AI spark new ideas (just polish it with your personal magic).

Blogging in 2025 is about working smarter, not harder. You don’t need to post every week or write a novel each time. Consistency beats perfection, every single time. And with AI on your side, you’ll have more time for your actual clients—and maybe even a cheeky day off!

With love and high-ticket dreams,
Phil

Is your front desk a costly relic from another era? In this eye-opening episode, I'm sharing why the traditional salon reception desk is holding you back—and how ditching it can boost your business. Discover why going deskless isn't just trendy but essential for creating a seamless, modern client experience. Learn practical strategies, from empowering your team to leveraging tech, and start building a salon where every expense works harder.

Key takeaways:

• Why the front desk is an outdated drain on your salon's resources
• How removing reception can actually enhance client care and loyalty
• Practical steps to transition smoothly into a desk-free model
• The technology and training you'll need for a frictionless experience
• Reimagining salon space to maximise profitability and client satisfaction

Are you still clinging to cash in your salon business?

This week, I’m joined by @thecardmachineguy_ (Owen Toller) for a no-nonsense chat about the real cost of cash. From VAT headaches and banking fees to missed impulse purchases and risk management, we break down exactly why “cash only” might be holding your salon back.

We’re talking:

• The psychology of spending and why card users spend more
• What HMRC really thinks about cash-only businesses
• Time-saving, peace-of-mind benefits for salon owners
• How to reduce no-shows and protect your revenue with payment links

It’s spicy, it’s smart, and it might just be the episode that changes your money mindset.

Want to connect with Owen? You can follow him on Instagram at @thecardmachineguy_. Or DM me the word DOJO on @philjacksoncoach and I’ll send you his WhatsApp details straight to your inbox.

What if the real secret to salon success isn’t a business plan—but putting your lifestyle first?

In this powerful episode, I challenge the hustle culture that glorifies overwork and shame around “small” businesses. Instead, I show you how to build a salon business that funds your dream life, not drains it. We’ll talk strategy, pricing, time boundaries, marketing sanity—and why your calendar should never be your enemy.

If you’ve ever felt pressure to scale just for the sake of it or been told your goals are too small, this one’s for you.

Listen now and let’s design a business that serves YOU, not the other way around.

Are you secretly worried that AI might replace you? You're not alone. In this empowering episode, I walk you through exactly why salon owners like you are actually in one of the safest—and most exciting—positions in business today. You'll learn how to future-proof your role, where AI can actually help rather than hinder, and how to start leading (not reacting) in this new tech-driven world. Plus, some sass, some science, and a serious pep talk from your queen of salons. Let’s fix that AI panic, darling.

Are you still “waiting for the right moment” to try AI in your salon? While you're dithering, your competition is levelling up. In this practical and punchy episode, I’m walking you through five super-simple steps to get your first AI assistant up and running – no fluff, no tech panic. We’ll cover choosing your platform, training it to match your salon’s voice, testing real tasks, creating a prompt bank, and building an AI habit you can stick with. Let’s turn that overwhelm into action, darling.

💡 Want to go deeper? My AI DIY programme is open for enrolment now at PhilJackson.coach.