What will you do when you need to take a planned or unexpected absence from your business? 

Planning for adversity is something that every business owner should do and have in place. 

Last week I had my own unexpected absence and regular listeners will know that last week's episode didn't drop and that was because I had an unexpected medical issue that landed me in A&E!  It took me out of my day to day business and life for a few days and so I missed doing my podcast.  The world didn't end but I still had felt like I was letting my audience down a bit and that I was meeting my own expectations (always the hardest to meet).  

Following this little interlude this episode looks at how we can build resilience into our businesses, our client expectations and how we can have a business to return to when we've had an unexpected or even a planned absence.  

Building client confidence with future planning with them including rebooking post absence, introducing them to key people that may be your replacement are vital and above all, honesty and transparency.  These factors will help protect your business from clients wandering away to what they feel may be a more stable business.