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So many people avoid calling internet leads — and it's not fear, it's lack of process. In this episode of Dealer Talk with Jen Suzuki, I break down my 3-step call framework that builds trust, uncovers what customers really want, and locks in appointments fast.
You'll learn:
How to lead with helper vibes instead of "sales vibes."
How to get into flex mode to understand their needs and preferences.
How to confidently set appointments and ask for commitment.
No scripts. No robotic pitches. Just human-to-human connection that converts.
Perfect for BDC agents, sales consultants, and dealership leaders who want to level up their call game.
Dealer Talk with Jen Suzuki Podcast | 🎧 https://apple.co/38lmHM1 🎧 https://spoti.fi/3uQ2nd1 | [email protected] | 954-873-8029 | edealersolutions.com | Meet me! bit.ly/3J7011t | Loyalty-Based Selling Strategies on CBT News | https://bit.ly/3JlcXAx
🔥Check out our sponsor!🔥
LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.
 By Jennifer Suzuki, eDealer Solutions
By Jennifer Suzuki, eDealer Solutions4.9
3333 ratings
So many people avoid calling internet leads — and it's not fear, it's lack of process. In this episode of Dealer Talk with Jen Suzuki, I break down my 3-step call framework that builds trust, uncovers what customers really want, and locks in appointments fast.
You'll learn:
How to lead with helper vibes instead of "sales vibes."
How to get into flex mode to understand their needs and preferences.
How to confidently set appointments and ask for commitment.
No scripts. No robotic pitches. Just human-to-human connection that converts.
Perfect for BDC agents, sales consultants, and dealership leaders who want to level up their call game.
Dealer Talk with Jen Suzuki Podcast | 🎧 https://apple.co/38lmHM1 🎧 https://spoti.fi/3uQ2nd1 | [email protected] | 954-873-8029 | edealersolutions.com | Meet me! bit.ly/3J7011t | Loyalty-Based Selling Strategies on CBT News | https://bit.ly/3JlcXAx
🔥Check out our sponsor!🔥
LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

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