Hello friends and welcome to episode 9 of For the Love of Revenue Cycle. I am so excited to be back here again with you. I would like to thank you for tuning back in and I want to give a big welcome to our new listeners. This episode is the first segment of part 6 in a 7-part series on the Nuts and Bolts of Revenue Cycle. Due to the amount of content regarding denials, I decided to split part 6 up into two segments. Today's episode will be about denial management and then next week's episode will be about how to resolve and prevent top denials. For those of you who may just be joining us, we have been walking through the steps of the physician revenue cycle (more details are in episode 1). The content is focused on how we can streamline processes for better efficiency and to reduce denials. Basically, we're talking about best practices that will bring in the revenue. Is everyone settled in? Alright, let's get started!