Every week On Your Behalf hears about problems people in Northern Ireland are having with broadband, travel, scams, banks, shopping and more. Everything from getting a refund for a cancelled flight, to making a complaint about a product or a service you're not happy with, or being kept on hold for hours.

Most of the issues we hear about relate to companies in the UK and many of them are fixable - particularly when On Your Behalf gets involved.

But, we want to know - Is it just us?

Is it just us being kept on hold or unable to get broadband in rural areas?

Presenter Linda McAuley is having conversations with consumer experts from around the world to find out how consumers are treated where they are.

Welcome to On Your Behalf - Is It Just Us? – Spain

Presenter: Linda McAuley