Training doesn’t have to be boring — and it definitely shouldn’t be optional. In this episode of Pet Shop Girls, Carly and Sherry dive into the art (and science) of team training for pet business owners.

From micro-learning to mentoring, they explore how to keep your staff educated, empowered, and engaged — all while improving customer service and fueling long-term success. Whether you’re training new hires or building next-level knowledge for your seasoned team, this episode is packed with practical ideas to strengthen your shop from the inside out.

💡 What You'll Learn:

• Why continuous learning is essential for business growth

• The magic of micro-learning and bite-sized lessons

• How to tailor training to different learning styles

• Ideas for hands-on, engaging employee education

• Carly’s personal insights on nutrition and staff empowerment

• How to use simple tools and tech to make training stick

• Why investing in your team pays off at the register

Connect with the Pet Shop Girls!

Find us everywhere: https://linktr.ee/petshopgirls

The Foundation of Pet Nutrition Training Course
https://app.retailbrilliance.com/courses/269

Connect with Carly (House of Paws):

https://www.instagram.com/houseofpawsboutique

https://www.tiktok.com/@houseofpawsboutique

https://www.facebook.com/houseofpawsboutique

Connect with Sherry (Odyssey Pets):

https://www.facebook.com/odysseypets

https://www.instagram.com/odysseypets

https://linktr.ee/odysseypetsdallas

The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed.