Podcast Episode Summary:In this episode of The Tens & Aces Podcast, host Mike AP interviews Agent 21, a blackjack dealer and advantage player (AP). They discuss Agent 21’s background, how he got into blackjack — inspired by movies and early experiences dealing — and his journey of learning card counting and basic strategy. The conversation delves into the perspective of being both a dealer and an AP, sharing insightful observations on casino operations, signs of card counting, dealer and floor behaviors, and how casinos track players. They also explore memorable moments at the tables, notable players they've encountered, and the challenges of evading casino back-offs. The episode offers a candid look into the world of blackjack from both sides of the table, highlighting strategies, stories, and the balancing act of playing smart in the casino environment.

Detailed Show Notes:

Episode Title: Inside Blackjack: Dealer & Advantage Player Perspectives with Agent 21

Intro & Welcome:

• Host Mike AP introduces the episode and the guest, Agent 21, a blackjack dealer and advantage player.
• Brief overview of the show's theme: real-life stories from pros and players navigating blackjack’s ups and downs.

Guest Background & How He Got Into Blackjack:

• Inspired by the movie 21 and childhood poker lessons from his dad.
• Started dealing blackjack at 18 after researching how to become a dealer.
• First dealer job provided decent earnings with tips, through a combination of dealing and playing.

Learning & Playing Blackjack:

• Studied basic strategy and card counting through videos and practice.
• First attempts to gamble involved basic strategy; full card counting took time to develop.
• Managed bankroll carefully, understanding variance in blackjack.

Being Both Dealer & Advantage Player:

• Insights into how his dealer experience helps him recognize signs of card counting and dealer behaviors.
• Observations on dealer monotony, distracted floor staff, and signs of suspicious play like splitting tens.
• Recognizes that most dealers/ floors have limited training on detecting APs, but sharp staff can catch skilled players quickly.

Casino Operations & Tracking Players:

• Casinos track patterns such as chips, bet sizes, buy-ins, and player behavior.
• Use of software/hardware to profile players (e.g., RN for refused name, chip locations).
• Techniques to evade detection: changing appearance, masks, disguises, and varying betting patterns.

Notable Casino Stories & Encounters:

• Seen players double down on terrible hands for entertainment, e.g., a hard 16 vs. 10.
• Encounters with high-profile players, including NFL and NBA athletes, and wealthy high-stakes gamblers.
• Experience with back-offs—sometimes on the player, sometimes on other tables or from management.
• Strategies for avoiding back-offs: changing look, playing unrated, waiting periods.

Casino Back-Off & Disguises:

• Missed a back-off that occurred during play but avoided detection later.
• Using disguises and countermeasures to re-enter casinos after being backed off.

Memorable Moments & Observations:

• A player lost $30,000 in two hours but casually tossed a tip and left, exemplifying high-stakes reckless gambling.
• Dealer frustration with poor play and dealer advice given on the floor.
• The delicate balance of tipping dealers versus playing smartly.

Pros & Cons of the Casino Environment:

• High action players are strategically filtered through minimum bets and table limits.
• Tipping can influence dealer cooperation and how long they keep you in play.
• The complex internal politics: dealers, floor, management, and players’ interests.

Closing & Final Thoughts:

• Agent 21’s future plans: balancing school, blackjack, and ongoing interest in playing.
• Reflection on how COVID-19 and quarantine impact their casino activity.
• Appreciation for the role of skill and adaptation in blackjack success.