In this episode, our host Captain Ash Bhardwaj speaks to Sergeant Dorian John about the importance of empathy and rapport in getting things done. Sergeant Dorian John was born in the Commonwealth of Dominica and enlisted into the Royal Signals in 2003 and served on OP TELIC 5 in Iraq and OP HERRICK 6 in Afghanistan as a Lance Corporal Dorian transferred to the Adjutant General Corps, Staff and Personnel Support Branch (AGC SPS). He was attached to 5 Rifles and served on OP HERRICK 15 as a linguist with one of the seven languages he speaks. As a Sergeant, Dorian served in the Joint Casualty and Compassionate Centre in Headquarters British Forces Germany before moving to NATO's Allied Rapid Reaction Corps' support battalion. He's now at Headquarters Allied Rapid Reaction Corps (ARC) and has been recently selected for promotion to Staff Sergeant.