How many times do your techs uncover issues during PMs? Do they take care of that work on the spot or schedule it for a future date? What if it’s a safety-related issue? How do they manage risk, minimize downtime, and avoid wrecking the rest of their schedule for the day?

Josh, Marc, Tony, Steve, Nathan, and Facundo debate some common what-if scenarios to help you decide if work found during a PM should be counted as planned or unplanned, scheduled or unscheduled. 

They offer some suggestions to help address these issues as quickly as possible with minimal disruption to the shop and without adversely skewing your KPIs. Tune in for some practical advice to help you nail your processes.

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