Highlights from the episode include:

• Why leaders often avoid difficult conversations.
• The critical difference between hurt and harm in leadership.
• A five-step framework to approach hard conversations with clarity and empathy.
• Real-life examples of success and missteps in managing team dynamics.
• The importance of modeling transparency and accountability for your team.

About Josh Turley
Josh Turley is the CEO of RTA Fleet Management Software and a passionate advocate for intentional leadership and organizational culture. Known for his pragmatic approach, Josh draws on years of experience in fleet management and team building to guide others toward success. He is a frequent speaker at industry events and the driving force behind initiatives like the Fleet Success Playbook.

📚 Resources and Recommended Reading:

• The Motive by Patrick Lencioni
• Radical Candor by Kim Scott
• No Rules Rules by Reed Hastings
• EntreLeadership by Dave Ramsey

🔗 Learn more about us:

• Explore our fleet management solutions: rtafleet.com
• Request a copy of the Fleet Success Playbook: fleetsuccessplaybook.com
• Consulting and evaluation services: fleetconsulting.com

👍 If this episode resonated with you, don’t forget to like, share, and subscribe for more actionable leadership insights!

In this episode of The Fleet Success Show, we’re showcasing one of the most exciting keynotes from Connect 2024 in Atlanta, Georgia. 

Mike Pitcher, former CEO of LeasePlan USA, delivers an engaging presentation on his "7 Ls of Leadership": Laugh, Learn, Listen, Language, Legacy, Lanyap, and Love. He emphasizes the importance of humor to build trust, continuous learning to adapt, and active listening to strengthen relationships. Mike highlights how thoughtful language and small, extra efforts (Lanyap) can inspire teams and create meaningful workplace cultures. He also stresses leaving a lasting legacy through strong relationships and leading by example, especially in safety and accountability. The session concludes with a heartfelt message on the value of relationships, defining true leadership as the ability to influence others positively.

About Mike Pitcher
Mike Pitcher, former CEO of LeasePlan USA, managed over 350,000 fleet assets and turned the company into a top "Great Place to Work" in Atlanta. With a career spanning Pitney Bowes, Dell, and LeasePlan, Mike is a dynamic leader known for his engaging presentations on leadership, culture, and team success.

Highlights from Mike Pitcher’s Presentation
Mike Pitcher shares his "7 Ls of Leadership," a simple yet impactful framework for personal and professional growth. His message is humorous, authentic, and rooted in real-life experience, making leadership practical and relatable.

Key Points from the "7 Ls of Leadership"

1. Laugh – Build connections, reduce stress, and create a human touch through humor.
2. Learn – Leaders are lifelong learners; focus on technology, relationships, and attitude.
3. Listen – Improve relationships by actively listening and showing others they are heard.
4. Language – Use inclusive, positive language that inspires and unites teams.
5. Legacy – Leave a meaningful impact through relationships and values.
6. Lanyap – A Cajun term meaning “a little something extra.” Small, thoughtful actions build trust and morale.
7. Love – Passion for your work, your team, and your purpose creates lasting success.

#Leadership #FleetManagement #TeamCulture #LearnAndLead #FleetSuccess #LeadershipDevelopment #RTAConnect

RTA’s head of product & consulting, Marc Canton, dives into the myriad features that are coming to Fleet360, and how these features are going to change the way fleet teams work. 

Explore the enhanced analytics, the automations, and other features that are going to simplify and streamline your operations. See where Fleet360 leads the fleet management software industry in measuring elements like stakeholder satisfaction and intentional culture. Get excited by how much easier it’s going to be to collect and share data with your organization and showcase the amazing work your fleet does. 

Want to learn more about Fleet360 and its capabilities? Schedule a demo today: https://rtafleet.com/book-a-demo

In this throwback episode of “The Fleet Success Show,” fleet Hall of Famer Steve Saltzgiver and RTA CEO Josh Turley talk about measuring customer satisfaction. It’s important to know how your fleet operation is performing for your customers – especially when something goes wrong -- so you can address the situation and make corrections. Listen as the trio discusses how using a net promoter score may benefit your fleet operation. 

Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.

Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

In this episode of The Fleet Success Show, RTA CEO Josh Turley and RTA’s head of product & consulting Marc Canton discuss the dangers of data overload and how to better manage your fleet’s data. 

From having too many metrics and KPIs to purchasing more data tools without having the proper data training in place, Marc and Josh provide expert insights for managing and understanding your data. 

Get specific examples on the importance of data for metrics like fleet availability and replacement planning, and see how having the right data (and the right amount of data) can make all the difference for you and your fleet. 

Need help getting the most out of your data? See how RTA’s Fleet360 can improve your data management and help you tell the right story to your organization: https://rtafleet.com/book-a-demo
 

In the ninth episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley discuss ways to retain your fleet employees. Between the national labor shortage and the ongoing technician and driver shortages, it’s crucial to hang onto your current employees. The trio provides examples of ways to retain your staff, from regular one-on-one meetings to increased training opportunities and positive onboarding processes.

Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.

Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

Learn how RTA can help you do even more with your fleet, your team, and your career at https://www.rtafleet.com/

In this episode of The Fleet Success Show, RTA CEO and co-host Josh Turley is joined by fleet success ambassador and former Palm Beach County fleet manager Sara Burnam to discuss the importance of being prepared for disasters. 

From creating a disaster plan to war gaming potential issues to staffing preparedness, Sara and Josh run through all of the important considerations fleet managers need to have in mind before a disaster strikes. 

Get the details and advice you need from a fleet expert who has led fleets through several natural disasters and see how you can apply these takeaways to your own fleet. 

Then make sure you download a copy of Sara’s disaster preparedness plan template so you can stay one step ahead of the unexpected: https://rtafleet.com/blog/disaster-plan-template
 

In the end, which option is going to be right for your fleet? That entirely depends on your fleet, your goals, and how well you understand what it means to change from gas or diesel vehicles to electric. Being informed is what makes the difference between a successful EV transition and one that crashes and burns. 

Get the data in this episode of The Fleet Success Show and give yourself the accurate information you need to make a good decision for your fleet. 

Watch part 1 here: https://youtu.be/cHVF086-270 

Need help determining which vehicle types are right for your fleet? Schedule a consultation with our EV expert consultants today and see what your options are: 

https://rtafleet.com/consultation-request/?utm_source=simplecast&utm_medium=organicsocial&utm_campaign=2024-11-08-consultation-ep154

Get key insights into how to prepare your fleet for EV mandates with our clearcut guide and checklist. Download it here: 

https://rtafleet.com/blog/preparing-your-public-transit-fleet-for-ev-mandates/?utm_source=simplecast&utm_medium=organicsocial&utm_campaign=2024-11-08-ev-mandate-whitepaper-ep154

Does your fleet operation have an accidental or intentional culture? Josh, Jeff, and Steve discuss how to create an intentional culture at your shop and techniques they’ve used with their staff. 

In this throwback episode of “The Fleet Success Show,” fleet Hall of Famer Steve Saltzgiver and RTA CEO Josh Turley talk about the importance of having an Intentional Culture and how you can implement it at your fleet operation (hint: it includes becoming the Chief Reminding Officer to hammer home your core values).

Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.

Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!

Electric vehicles. Conventionally fueled vehicles. Hybrids. On The Fleet Success Show, Josh Turley and Marc Canton have talked about them all. In this episode, they’re diving into the raw numbers to show you the (not always beautiful) truth about the costs of EVs. 

Josh and Marc dispel the myths around assumed cost savings when switching from fueled vehicles to electric to give fleet managers the data they need to make decisions with their eyes wide open. Pulling information from places like KBB, Edmunds, and the EPA, Josh and Marc compare conventionally fueled vehicles (CFVs) to battery electric vehicles (BEVs), hybrid electric vehicles (HEVs), and plug-in hybrid electric vehicles (PHEVs). 

Watch the episode to get surprising insights into:
- Depreciation values over time
- Fuel/electricity costs
- M&R costs
- and more

Watch the full episode now, and stay tuned for part 2! 

Want to learn more about EVs? Check out our other episodes on the topic: 

- The Truth about EVs from a Fleet Expert and EV Owner 

- https://youtu.be/xrLwLf0NM0c - The Truth about EVs pt 2: The Hosts Read the Comments - https://youtu.be/wWHPsutexbo 

Need help getting your fleet EV ready? Visit www.fleetconsulting.com and schedule a consultation with our fleet experts. 

#podcast #fleetmanagement #EVs #electricvehicle