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Episode Notes: 

Ever felt that gnawing dread of letting someone down? That fear of disappointing others that drives your every decision? … yeah, me too!

Do you strive relentlessly for the “perfect” customer experience, or look past the short-comings of the low-performers on your team, because the thought of disappointing either one strikes fear in you? 

Does the idea of disappointing someone close to you, maybe even in your family, cause you to make decisions that don’t necessarily line-up with your core values?

In this week’s podcast, we tackle this fear head-on, discussing how it shapes our interactions with customers as well as our valuable employees. With the help of motivational speaker & author, Mel Robbins who has been wrestling with this fear since she was in fourth grade, shares valuable insights into how you can manage such fears and strike a healthy balance in your pursuit of customer and employee satisfaction, without sacrificing your values or compromising your business.
 
 

GUEST: Mel Robbins 

Featured clip from Mel Robbins – “The Problem with being Perfect/ Mel Robbins”

https://www.youtube.com/watch?v=dVeTo03opu8&t=12s

 
 

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