Collision Coffee Talk: Insurance Claims, Mental Health, Tesla Fire, DRP Repair Issues, Industry News
• Collision Repair Industry Updates
• Insurance Claims Explained
• Mental Health in Collision Repair
• Tesla Fire Incident Discussion
• Direct Repair Programs (DRP) and Vehicle Safety Challenges
• Consumer Education: Blending in Paint Repair
• Bloomington Collision Center New Neighbor Announcement
• SATA's 100th Anniversary Celebration
• Fire Safety: More Than Just Tesla—Industry Highlights
• Homeowners Association Issues Affecting Collision Professionals
• Negative Equity Trends in Total Loss Claims
• Progressive Insurance Reports 34% Net Profit for July
• Market Conduct Studies and Rental Tracking Agreements (RTA)
• Auto Parts Grading: The Pros and Cons of “A” Parts

It's no secret how we feel about legal issues and Bad Faith situations. You'll want to check out this interview and see how it effects collision repair. 
We're also going to talk about some of the comments left lately on past episodes.

Collision Coffee Talk: Are The Champion’s Crashing? ADAS Is Terrifying and Ransomware Attacks Increase  
It’s true, we are the best at what we do, and this week’s Collision Coffee Talk says it all. 
We’ll dive into the Moody’s financial downgrade of Crash Champions from stable to Negative. What does that mean, not just Crash, but for every MSO or DRP dependent shop in the industry. What are the outlooks and potential consequences of reliance on Insurance Companies. 
Also in this episode: 
ADAS Testing Is Terrifying (Get Link to Whitepaper Below) 
OEM’s Are Demanding Repair Insights 
Insurance Companies Closing Files and Rejecting Supplements 
Ransomware Attacks Hit Recyclers Across The USA 
It’s Official, Body shops Do NOT Have A Staffing Problem

It was an interesting week in the world of Collision Repair. As we kick off the first full week of August, lets talk about a few things. 
The Absurdity of leaders in this industry 
Caliber Files For Intial IPO 
Is Journalism In Our Industry A Hoax? 
Tesla is hammered by a Jury in Florida and the DMV in California 
Are current pay models holding back the industry 
State Farm Allows Interns To Handle Auto Claims 
AI is officially for dummies, MIT releases a study. Yes AI makes you an idiot. 

All jokes and memes aside, it is now official from the US Government... Ford officially sucks at making vehicles. 
No reallly, they now hold the record for most recalls issued in a single year by any OE EVER and it's only July. Still plenty of them to raise that number to something that most likely no OE will ever take from them. 
But, how does that effect the way bodyshops approach collision repair, especially those that are Ford Certified Collision Centers? 

In other news, Association issues an apology and retraction, Math lessons from Mike Anderson and the Collision Hub team suffers a great loss. 

The Just Jack Award(s) Introduced 
Progressive Makes Class Worthy Legal Error with DV Letter 
OEs Going After Their Own Dealers?  
They Don’t Make Em’ Like They Use To! Late Model vs Classic Collision 
Replevin Cases Increasing On East Coast 
AI Lawsuits Increasing 

Welcome to Monday July 14, 2025 and Collision Coffee Talk. In this episode we cover 

• Insurers and LKQ Corporation List Used ADAS Sensors as Parts In Estimating Systems 

• State Farm Doubles Down On Seatbelt Safety Inspections As Included 

• Progressive Adjuster Defines A fail in Negotiation With Bodyshop 

• CARSTAR shop in NY With Repair Fails Found In Post Repair Inspection 

• Kentucky Updating Total Loss ACV Evaluation Website/Servies in Bill 

• Fun with Garagekeepers Policy Lawsuit That Involved BMW 

It's late but it's here. 
In this episode of Collision Coffee Talk we'll Discuss: 
Using AI for Vehicle Repair Or Claims Communication 
Clownsultants Need To Know Their Role 
Driven Brands and State Farm Make Huge Safety Decision 
Auto-Owners Allows DRPs Total Loss Charges 
Toyota Steps in Legal Nightmare 
WA Insurance Commissioner Starts Board To Oversee AI Use in Claims. 

After a miss last week due to court, we're back and taking on some people and organizations in the industry head on. 
CCC is Canceling Customer Accounts 
I-CAR Does The Right Thing WIth Their Board... Sorry SCRS 
Progressive Claims #1 Insurer 
Hertz Is Scanning Cars For Damage At Airports 
MA Storage Lawsuit Favors Insurer

Overall a pretty peaceful week for us, but more jobs slashed around the industry even in associations. 
So we're asking, what do you want to see change? What are you upset about?  Fire off your issues! 
Ohh yeah, Aftermarket Parts continue to cause more problems and it's putting consumers lives in danger. 
Shelter Insurance is re-forming total loss units to bring bodyshops under control. Yeah, you'll get a laugh out of that one as well.