It was a week of double takes. 
DRP shops complaining about DRP programs and CAPA complaining that they some people were making knock off copies of their certification. You really just can not make up that amount of comic irony. 

In other news; 
The former CEO and Chairman of the Board of Progressive dies in a Tesla crash 
Tesla seems to want to review shop estimates before the custome can see them or an insuer. 
More insurers asking for shop invoices 
Mercedes will consolidate US operations into Georgia 

Episode 35 is packed with anger and irony! 
What is happening with the Senate hearings questioning State Farm and Allstate? Why shops should NOT be sharing the video or making any comments. 
Why are adjusters so hard to deal with these days? 
Gerber has a hiring freeze and big plans 
Insurers continue to file lawsuits against bodyshops 
Tesla is really terrible at insurance claims 
Wisconsin releases a compliance tool to help bodyshops 

Take a week off and there is so much to catch up on! 
More MSOs Cancel Leases 
asTech Spiral Continues 
Teardown and Storage Laws
Why Insurers Say No  
OE Credibility 
OE Liability 
OE Defense 
What’s On The Shelf : PPG Pete The Painter 

It’s no secret that Kristen has a temper, but she has never been this mad with an insurer before. Stick around for all of this episode.

Shops Removed From DRP Programs 
OE (Tesla) Removing Shops For Insurers 
Report Calls For More OE Shops?? 
asTech Continues Problems 
Progressive Supervisor In BIG Trouble! 
Progress On RTA Bills 
P&M Inflation Continues 

You’re going to be shocked but we’ve got another State Farm Problem! 

It's a double dose of State Farm Drama this morning as we discuss their recent and sweeping labor rate regression along with some cases of MSO's being assigned claims AFTER customer selects independent bodyshop. 
Add to that a bodyshop executive is rumored to have been fired over Post Repair Inspections and the California Insurance Commisioner is eating and drinking his way around the world. 

The water is not the only thing rising around the collision repair industry this week. 

The Collision Collective is firing up. 
What's the real problem with SCRS Blend Study 
State Farm Takes New Low In Total Loss Handling 
Should Paint Companies Be Involved in Certified Collision 
California Keeps Attacking Shops 
Glass Association Files Anti-Trust Complaint Against Safelite 

Isn't always the way it goes. You take a few days off for Spring Break and the whole industry seems to implode! 

Kristen came back to an inbox full of emergencies and problems. Some of them will make you think it's April 1st not March 21st. 

In this episode: 
Who owns a bad calibration? 
Collision Collective 
Women in Collision 
Stolen Total Loss by Insurer 
State Farm Files Replevin Suit 
Solera is now 'Junk' 
AsTech opens their mouths again and it's not getting better 
Progressive settles BIG case 
Shelter and Unauthorized Practice Of Law 
Progressive and Interference with Shop Contract 
And we visit with the College Football National Champions 

This week: 
- Honda Cited For Privacy Violations Could Impact Certified Collision Programs 
- The Old Guys in Sports Coats Have Had Their Day, Don't Fit In Move Your Career and Business In A New Direction 
- Gerber Lays Out Financial Troubles That Really Are The Whole Industry 
- MSOs Are Sending Out Notice Of Non-Renewals On Lease Agreements 
- Do We Really Need More Techs? 
- Insurers Forget Past Lawsuit Losses With Current Total Loss Handling 

Good Morning!
Farmers Adjusters Beg State DOI to help them 
ADAS Legal Issues Present new Problems 
State Farm and the Tinder Box Date
Missing Total Loss Vehicles 
Safelite Settles $31 Million Fraud Case 
USAA Hit with $114 Million bad Faith Verdict 
California Shop caught in bait trap by the BAR 
Arkansas Attorney General sues Allstate 
Will Tariffs Affect Collision Repair?