What does it really take to build trust, lead with integrity, and shape the future of the collision industry?

In this power-packed episode of Body Bangin’, I sat down with three leaders who aren’t afraid to get real about certifications, training, and what shops need to do right now to thrive:

 👉 Steve Fishe – Owner of Plan B Auto Body & President of TCRA
 👉 Jerry Dalton – Owner of Dalton Collision & Board Member of TCRA
 👉 Brent Henkle – Training Manager at Elite Body Shop Solutions & Secretary of TCRA

We pulled back the curtain on the truths (and myths) around shop certifications, dealer sponsorships, and the actual ROI of being “certified.”
What you’ll learn in this episode:

⚡ Why most owners misunderstand the value of certifications
⚡ How shops can use certifications as a marketing tool instead of a liability
⚡ The hidden costs shops never calculate before chasing that badge
⚡ What consumers think “certified” means vs. the reality in the industry
⚡ How training, accountability, and leadership separate the shops that say they’re certified from the shops that actually live it

If you’ve ever wondered whether certifications are worth it—or how to leverage them to actually grow your business—this conversation is your playbook.

🎤 Don’t miss the chance to connect with these pros live at the Music City Collision Conference in Nashville, TN — September 26–27, 2025.

 👉 Register here: https://mytcra.com/music-city-collision-conference/

🔔 Subscribe now and never miss an episode that challenges the status quo and helps you grow for real.

👇 RESOURCES & LINKS:
🎧 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/body-bangin/id1558234037

🎧 Listen on Spotify: https://open.spotify.com/show/491aIUWJ72fFpVARROeRcA

📧 Connect with our guests:
Steve Fishe – [email protected] | https://www.linkedin.com/in/planbautobody/

Jerry Dalton – [email protected] | https://www.linkedin.com/in/jerry-dalton-91ab521b/

Brent Henkle – [email protected] |https://www.linkedin.com/in/brent-henkle-b5916213/

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

What happens when the money meets the mission in the collision world? 

In this value-packed episode of Body Bangin’, we bring together two powerhouse voices shaping the future of the industry:

👉 Laura Gay, founder of Consolidation Coach and host of Consolidation Nation
👉 Matt DiFrancesco, collision financial advisor and host of Your Business, Your Life

They dive deep into the realities behind the scenes of selling, scaling, and surviving in the ever-shifting collision repair landscape.

You’ll learn:

💰 What to actually expect when selling your shop—and what most owners get wrong

🧠 How to emotionally prepare for a transition (even years before it happens)

🚫 Common traps shops fall into when growing too fast or too big

📈 Why knowing your numbers is the ultimate power move

💡 How to future-proof your business in a consolidating market

If you’ve ever wondered when to sell, how to grow smart, or what it means to build a legacy beyond the business, this one’s for you.

🎤 Catch Laura and Matt live at the Music City Collision Conference this September 26–27 in Nashville!

🔔 Subscribe now and never miss an episode that challenges the status quo and helps you grow for real.

👇 RESOURCES & LINKS:

🎧 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/body-bangin/id1558234037
🎧 Listen on Spotify: https://open.spotify.com/show/491aIUWJ72fFpVARROeRcA?si=0df935d45b4c4786&nd=1&dlsi=e90b85e41e284f1f
▶️ More Body Bangin’ on YouTube: https://www.youtube.com/channel/UCwbN0Tv3xo9RFBDNN2G5SjQ

📧 Connect with our guest pros:
Laura Gay – [email protected]
Matt DiFrancesco – [email protected]

🎙️ Check out their podcasts:
Laura – Consolidation Nation → https://www.youtube.com/watch?v=yVv9MS8SmNI&list=PLtFC3wzeOyPmcCfKlhyRV_IO3iL82q4k7
Matt – Your Business, Your Life → https://www.youtube.com/@highliftfinancial

🔗 Connect on LinkedIn:
Laura – https://www.linkedin.com/in/laura-gay-b5b576156/
Matt – https://www.linkedin.com/in/matthew-difrancesco/

🌐 Learn more:
https://consolidationcoach.com/
https://highliftfinancial.com/

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

In this no-holds-barred episode, Micki Woods sits down with Kyle Motzkus and Clay Hoberecht, two industry pros who say what others won’t.

They get brutally honest about the lack of accountability in the collision world, calling out fake certifications, clout-chasers, and shops that talk a big game but don’t follow OEM procedures.

What you’ll hear:

-  Why ego is killing repair quality and what real leadership looks like
-  RTA: consumer protection or shop-owner trap?
-  The shocking truth about “certified” shops not following procedures
-  What happens when you stop building your business around insurers
-  How focusing on your people actually fuels your growth

This one pulls no punches. If you’ve ever questioned how the industry operates or your place in it don’t miss this.

🔔 Subscribe now and never miss an episode that challenges the status quo and helps you grow for real.

👇 RESOURCES & LINKS:

🎧 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/body-bangin/id1558234037

🎧 Listen on Spotify: https://open.spotify.com/show/491aIUWJ72fFpVARROeRcA?si=0df935d45b4c4786&nd=1&dlsi=e90b85e41e284f1f

▶️ More Body Bangin’ on YouTube: https://www.youtube.com/channel/UCwbN0Tv3xo9RFBDNN2G5SjQ

🔗 Follow Micki on LinkedIn: https://www.linkedin.com/in/micki-woods-36374121/

🚀 Need help growing your shop with marketing that actually works? Visit https://mickiwoodsmarketing.com/

📧 Connect with our guest industry pros:

Clay Hoberecht: [email protected]

Kyle Motzkus: [email protected]
instagram.com/bluecollarkyle
https://www.facebook.com/BLUECOLLARKYLE/

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

In this powerful and deeply personal episode, Micki Woods sits down with industry leader Andy Tylka, owner of Tag Auto Group and founder of Brake the Stigma, to talk openly about mental health in the collision industry.

This isn’t your typical business podcast. Andy shares his own mental health journey, from years of struggle and stigma to building a culture of support across his 15+ locations. Whether you’re an owner, tech, CSR, or just someone trying to keep it together…you’ll want to hear this.

Here’s what you’ll learn:

• How Andy’s personal story led to a mental health movement
• The reality of anxiety, ADHD, addiction, and stress in the industry
• What shops can do today to support their team’s well-being
• Why mental health resources lead to better performance, better retention, and stronger teams
• Free tools and next steps you can implement in your shop right now

🎯 This episode is for anyone who’s ever felt overwhelmed and for every shop that wants to do better by their people.

🔔 Subscribe now on YouTube, Spotify, or Apple Podcasts so you don’t miss future episodes that go beyond the paint booth and into what really matters.

👇 RESOURCES & LINKS:
 🎧 Subscribe to Body Bangin’ on Spotify: https://open.spotify.com/show/491aIUWJ72fFpVARROeRcA

 ▶️ More Body Bangin’ on YouTube: https://www.youtube.com/@BodyBangin

 📧 Connect with Andy Tylka: [email protected]

 🌐 Learn more: https://brakethestigma.com

 📧 Mental health resources or questions: [email protected]

 🔗 Follow Micki on LinkedIn: https://www.linkedin.com/in/micki-woods-36374121

🚀 Need shop growth strategy? DM Micki or visit https://mickiwoodsmarketing.com/

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

In this powerful episode, Micki Woods is joined by Jeff Butler and Justin Lewis—two shop owners who fought for years to protect collision shops and consumers alike, and won.

They helped pass a groundbreaking Right to Appraisal (RTA) bill in Washington, and they’re here to share what every shop owner needs to know about it—and how to take action in your own state.

Here’s what you’ll learn:
✅ What RTA Actually Is: Why it matters, how it works, and why most shops are still misunderstanding it.
✅ Why WA Had to Step Up: How insurers were writing RTA out of policies—and how Jeff and Justin fought to make it mandatory.
✅ “Competent Appraiser” Defined: What that term really means (and why a boat damage appraiser has no business near a Tesla claim).
✅ What Shops Can Do Now: Whether you’re in WA or not, here’s how to educate customers, document better, and fight smarter—not harder.

If you’ve ever been short-paid, ignored by insurance, or frustrated with the lack of leverage, this episode is a must-listen.

🔔 Subscribe now on YouTube, Spotify, or Apple Podcasts so you don’t miss what’s next.

👇 RESOURCES & LINKS:
🎧 Subscribe to Body Bangin’ on Spotify: https://open.spotify.com/show/491aIUWJ72fFpVARROeRcA

▶️ Watch more Body Bangin’ episodes on YouTube: https://www.youtube.com/@UCwbN0Tv3xo9RFBDNN2G5SjQ 

📧 Connect with Jeff Butler & Justin Lewis: 
Jeff Butler: [email protected]
Justin Lewis: [email protected]

🔗 Follow Micki on LinkedIn: https://www.linkedin.com/in/micki-woods-36374121

🚀 Need help growing your shop with marketing that actually drives leads? DM Micki or visit https://mickiwoodsmarketing.com/

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

In this value-packed episode, Micki Woods sits down with Kena Dacus, co-owner of Dacus Auto Body & Collision Repair, to uncover real-world strategies for shop owners who are ready to grow smarter, not harder in the collision repair industry.

Here’s what you’ll learn:
 ✅ Insurance Headaches: Why getting paid for proper repairs (like safety inspections) feels impossible, and how Kena’s team manages the pushback.

 ✅ Towing Business Truths: The real cost of adding towing services, the risks you need to know, and why it’s a completely different business model from collision repair.

 ✅ The 4-Day Work Week Experiment: How moving to a 4-day production schedule improved efficiency, reduced burnout, and became a game-changing recruiting tool for Kena’s shop.

 ✅ Why Industry Involvement is Non-Negotiable: Kena shares how getting involved in industry groups, trade shows, and learning from other shop owners unlocked massive growth—and why you can’t afford to stay on the sidelines.

If you’re an independent shop owner feeling the pressure of insurer challenges, consolidation, and keeping your team happy while growing profitably—this episode is a must-listen.

🔔 Subscribe now on YouTube, Apple Podcasts or Spotify so you don’t miss future episodes that help you build a shop that’s thriving—not just surviving.

RESOURCES & LINKS:

 🎧 Subscribe to Body Bangin’ on Apple Podcasts: 
https://podcasts.apple.com/us/podcast/body-bangin/id1558234037

 🎧 Subscribe to Body Bangin’ on Spotify: https://open.spotify.com/show/491aIUWJ72fFpVARROeRcA?si=0df935d45b4c4786

 ▶️ Watch more Body Bangin’ episodes on YouTube:  https://www.youtube.com/@BodyBangin

 🌐 Learn more about Dacus Auto Body & Collision Repair: dacusauto.com

 📧 Connect with Kena Dacus: [email protected]

 🔗 Follow Micki on LinkedIn: https://www.linkedin.com/in/micki-woods-36374121

 🚀 Need help growing your shop with marketing that actually drives leads? DM Micki or visit https://collisioncentermarketing.com/

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

I am talking with Michael Giarrizzo, CEO/President of DCR Systems, about embracing the change of our industry. As our vehicles become more complex things NEED TO CHANGE!

Vehicles today are safety machines on wheels so what is your shop doing to make sure you are keeping those vehicles that come to you after a collision are being restored so they operate exactly like they would if they never would have gotten into an accident.

We need to start taking on the responsibility of this to create a sustainable future in our industry! 
No more are the days of just checking fit and finish!  

Michael challenges shops to:
1 – establish your why
2 – create processes that are non-negotiable (consistency)
3 – have extensive documentation (documentation before, during and after the repair including manufacturer repair procedures, videos, photos, notes, etc.)
4 – create quality control check points throughout your shop (ask your team where those QC checks should be. Utilize your team to make your business better.)

If you want to ask any questions of Michael or inquire about becoming one of his licensed shops you can email him directly at:
[email protected]

Links to Michael’s past Body Bangin’ interview -
Episode #30 – Becoming a Lean, Mean, Auto Body Repair Machine:
Apple Podcasts: https://podcasts.apple.com/us/podcast/ep-30-becoming-a-lean-mean-auto-body-repair-machine/id1558234037?i=1000553311049
On YouTube: https://youtu.be/3YVwWiA9Um0?si=-CtQbNXGGYDoPf07

____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop!
Reach out to them and get the help you need...
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/

What made this year's SE Collision Conference amazing? Several of those involved chatted about some things that happened behind the scenes plus a recap of the show. 
Joining me today is: Josh Kent - CCA's Executive Director, Kyle Bradshaw - CCA's President and Board Members of WMABA & CCA - Brian Davies & John Shoemaker 
Make sure to mark your calendar to join in next May-ish in Virginia!

Contact WMABA or CCA Directly:
Email WMABA's Office: [email protected]
Email WMABA's Executive Director - Jordan Hendler: [email protected]
WMABA's website: https://wmaba.com/

Email CCA's Office: [email protected]
Email CCA's Executive Director - Josh Kent: [email protected]
CCA's website: https://carolinascollisionassociation.com/

Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop!
Reach out to them and get the help you need...
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/

We are talking about a very polarizing topic today with Steve Krieps of Collision Safety Consultants of West Virginia. Steve was part of a panel at the SE Collsiion Conference where they discussed the pros and cons of RTAs (Right to Appraisals), PRI (Post Repair Inspections) and what the shop's role is in those things. This is super informational for all shops out there!

Listen to Billy Walkowiak's episode where we get into the nitty gritty of RTAs:
Ep #58: Use the Appraisal Clause to Get Paid with Bill Walkowiak
https://podcasts.apple.com/us/podcast/ep-58-use-the-appraisal-clause-to-get-paid-with/id1558234037?i=1000590615764

Contact Steve Directly:
Email Steve: [email protected]
Collision Safety Consultant's website: https://collisionsafetyconsultants.us/

Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

For all of you listening Lombard Equipment is offering a FREE Air Jack (3 bag) with purchase of any Chisum equipment piece PLUS Chisum is offering incredible factory pricing through the end of June!
https://youtu.be/AsTdmSVxSHs?si=v-sKc171vEm1eaKC

Kevin Lombard & Dave Caron of Lombard Equipment chat with us today about the opportunities shops have as they are experiencing some slow downs right now.
A survey was done and found that a technician standing up ergonomically (versus down on the ground) are 22% more efficient!

They also talk about the latest frame machine that is the Swiss army knife of all frame machines - the Bronco and Bronco XL!
For all of you listening Lombard is offering a FREE Air Jack (3 bag) with purchase of any Chisum equipment piece PLUS Chisum is offering incredible factory pricing through the end of June!
Watch the video of the Bronco: https://youtu.be/AsTdmSVxSHs?si=v-sKc171vEm1eaKC

Contact Lombard Equipment:
Contact Form: https://lombardequipment.com/contact/
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/

Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134