There is a lot going on in the industry and one of them may cost a shop some felony charges. Take a listen to the latest Collision Coffee Talk. Download the documents here: https://bit.ly/3ZImE4Y

After a holiday week it's a pretty quiet Monday. We chat about the changes in the shop around vehicle repair and planning for 2025, alternatives in estimating, itemizing for DRPs and Claims School.

Kristen is back talking about the issues from the past week in the collision repair industry. 
- Insurance companies denying payment of total loss fees 
- Stop sending in a ton of pictures with estimates 
- Why can't shops understand electricity 
- NEW claim school launching in February

It's Monday and we're talking the most common question Collision Hub receives. Insurance company adjusters steering or tortiously interfering with customer choice in collision repair. We'll also talk about a $2.5 million dollar HR lawsuit won by a shop and the need for solid HR policies in your business.

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