Over the next few weeks, big businesses will be relying on their IT infrastructure to have no downtime during their busiest shopping period.

Predicted figures:

With potential costs of £200k an hour for website downtime, will those outside of IT begin to see the ROI of investing in security and network infrastructure?

Meanwhile, Ash Smith from London asks:

As corporate IT departments receive criticism for their sluggishness in a digital age how can we balance good solid effective guardianship and management of IT services vs adopting new technologies that are changing faster than we can implement them in a large organisation.