Mik + One: The Official Project to Product Podcast by Dr. Mik Kersten

Episode 20: Justin Watts on Doing The Right Things Wrong

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Joining Mik on this episode of Mik + One is Justin Watts, Director of Agile Change at Lloyd Banking Group one of the UK’s Big Four banks.

In this episode, Mik and Justin discuss:

  • Redesigning software systems around flow to the customer instead of process
  • Respecting the laws of physics when accelerating flow across value streams
  • Importance of doing the right things wrong, rather than wrong things right
  • Identifying leading indicators to track and improve lagging measures
  • How the economies of flows outweigh the economies of scale

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    Follow Mik on Twitter: @mik_kersten #MikPlusOne

    www.tasktop.com

    For more information about Justin Watts, to view the full list of resources featured in this episode, and to download the episode transcript, visit:

    https://projecttoproduct.org/podcast/justin-watts

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    Mik + One: The Official Project to Product Podcast by Dr. Mik KerstenBy Dr. Mik Kersten: Author of Project to Product and Founder and CEO of Tasktop
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