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In this podcast episode, Carrie and Kate discuss the importance of hiring new staff from outside the childcare industry and the necessity of pre-service training. They advocate for recruiting individuals from fields like hospitality and retail to bring fresh perspectives. The hosts emphasize the need for thorough training, including eight-hour and 24-hour pre-service courses, to ensure new hires are well-prepared. They outline a structured 90-day onboarding process to reduce turnover and enhance staff success. Carrie and Kate also encourage listeners to visit their website for training resources and invite feedback for future episode topics.

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