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In this podcast episode, Carrie and Kate discuss directors' challenges in managing childcare staff. They emphasize the importance of setting clear expectations and boundaries, providing necessary resources, and actively listening to staff concerns. Carrie highlights the need for directors to support and defend their staff, even when mistakes are made. At the same time, Kate underscores the broader applicability of these principles in various relationships and leadership roles. They also stress the value of self-reflection and continuous improvement for leaders.

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