What’s the real cost of broken trust at work? And how do introverts navigate environments that weren’t built with them in mind?

In this episode of The Ambitious Introvert®, I’m joined by Minda Harts — speaker, professor, and bestselling author of Talk To Me Nice. Minda is on a mission to restore trust in the workplace, and she’s created a framework of “trust languages” that can radically shift communication, performance, and inclusion in any organization.

Minda shares practical insights on navigating office dynamics, giving and receiving feedback, and creating work environments where everyone can feel seen and supported.

Whether you’re leading a team or leading yourself, this episode is full of ideas  you’ll want to bring to your next 1:1 or leadership meeting.

1. Why trust isn’t optional, it’s foundational. When it’s present, productivity and retention soar.
2. How Minda’s 7 Trust Languages give leaders and teammates a shared vocabulary for building strong relationships.
3. Why introverts thrive when they understand their needs and communicate them clearly (without pretending to be extroverts).
4. Why feedback should be a conversation, not a monologue — and done well, it prevents 80% of avoidable workplace exits.
5. How the future of work is deeply human. Traits like empathy, safety, and trust aren’t soft, they’re strategic.

If you’ve ever felt unseen, unheard, or unsure how to rebuild trust at work, this episode is for you.

LINKS AND RESOURCES:

🌐 Minda Harts' Website
◾️ Minda Harts LinkedIn
◾️ Minda Harts Instagram
◾️ Talk To Me Nice book

This episode is brought to you by Cozy Earth. To save a massive 40% on their introvert-friendly bedding and loungewear visit https://cozyearth.com and use the code INTROVERT

CONNECT WITH EMMA-LOUISE:

Website: https://theambitiousintrovert.com/
LinkedIn: https://www.linkedin.com/in/emmalouparkes/
Instagram: https://www.instagram.com/emmalouparkes

Sign up to receive my monthly Introverts Only emails, delivering all the best introvert-friendly resources straight to your inbox, minus the scroll here.

PREMIUM SUPPORT:

Interested in working with me 1:1? Learn more and apply here.