Screaming in the Cloud

Episode 27: What it Took for Google to Make Changes: Outages and Mean Tweets

Listen Later

Google Cloud Platform (GCP) turned off a customer that it thought was doing something out of bounds. This led to an Internet outrage, and GCP tried to explain itself and prevent the problem in the future.

Today, we’re talking to Daniel Compton, an independent software consultant who focuses on Clojure and large-scale systems. He’s currently building Deps, a private Maven repository service. As a third-party observer, we pick Daniel’s brain about the GCP issue, especially because he wrote a post called, Google Cloud Platform - The Good, Bad, and Ugly (It’s Mostly Good).

Some of the highlights of the show include:

  • Recommendations: Use enterprise billing - costs thousands of dollars; add phone number and extra credit card to Google account; get support contract
  • Google describing what happened and how it plans to prevent it in the future seemed reasonable; but why did it take this for Google to make changes?
  • GCP has inherited cultural issues that don’t work in the enterprise market; GCP is painfully learning that they need to change some things
  • Google tends to focus on writing services aimed purely at developers; it struggles to put itself in the shoes of corporate-enterprise IT shops
  • GCP has a few key design decisions that set it apart from AWS; focuses on global resources rather than regional resources
  • When picking a provider, is there a clear winner? AWS or GCP? Consider company’s values, internal capabilities, resources needed, and workload
  • GCP’s tendency to end service on something people are still using vs. AWS never ending a service tends to push people in one direction
  • GCP has built a smaller set of services that are easy to get started with, while AWS has an overwhelming number of services
  • Different Philosophies: Not every developer writes software as if they work at Google; AWS meets customers where they are, fixes issues, and drops prices
  • GCP understands where it needs to catch up and continues to iterate and release features

    • Links:

    • Daniel  Compton
    • Daniel Compton on Twitter
    • Google Cloud Platform - The Good, Bad, and Ugly (It’s Mostly Good)
    • Deps
    • The REPL
    • Postmortem for GCP Load Balancer Outage
    • AWS Athena
    • Digital Ocean
      • .
      ...more
      View all episodesView all episodes
      Download on the App Store
      Screaming in the CloudBy Corey Quinn
      • 4.7
      • 4.7
      • 4.7
      • 4.7
      • 4.7

      4.7

      92 ratings

      More shows like Screaming in the Cloud

      View all
      Software Engineering Radio by se-radio@computer.org

      Software Engineering Radio

      271 Listeners

      Hanselminutes with Scott Hanselman by Scott Hanselman

      Hanselminutes with Scott Hanselman

      383 Listeners

      The Changelog: Software Development, Open Source by Changelog Media

      The Changelog: Software Development, Open Source

      289 Listeners

      The a16z Show by Andreessen Horowitz

      The a16z Show

      1,092 Listeners

      Software Engineering Daily by Software Engineering Daily

      Software Engineering Daily

      622 Listeners

      The Cloudcast by Massive Studios

      The Cloudcast

      151 Listeners

      Thoughtworks Technology Podcast by Thoughtworks

      Thoughtworks Technology Podcast

      43 Listeners

      Y Combinator Startup Podcast by Y Combinator

      Y Combinator Startup Podcast

      225 Listeners

      Syntax - Tasty Web Development Treats by Wes Bos & Scott Tolinski - Full Stack JavaScript Web Developers

      Syntax - Tasty Web Development Treats

      987 Listeners

      AWS Podcast by Amazon Web Services

      AWS Podcast

      202 Listeners

      AWS Morning Brief by Corey Quinn

      AWS Morning Brief

      79 Listeners

      The Stack Overflow Podcast by The Stack Overflow Podcast

      The Stack Overflow Podcast

      63 Listeners

      Dwarkesh Podcast by Dwarkesh Patel

      Dwarkesh Podcast

      517 Listeners

      Oxide and Friends by Oxide Computer Company

      Oxide and Friends

      62 Listeners

      The AI Daily Brief: Artificial Intelligence News and Analysis by Nathaniel Whittemore

      The AI Daily Brief: Artificial Intelligence News and Analysis

      616 Listeners