In this episode, Tamsin Durston joins Hannah Capon to share expert insights on how to prepare dogs for veterinary visits in ways that reduce stress and improve welfare. Drawing from her background in veterinary nursing, behaviour, and dog training, Tamsin explains why vet visits can be so challenging for dogs and how owners can help ease that anxiety. She offers practical advice on desensitisation, positive reinforcement, and improving communication between pet owners and veterinary teams. The episode also explores how veterinary practices can make their environments more behaviour-friendly, ultimately supporting better outcomes for everyone involved.
(Published April 2024 – https://www.youtube.com/live/raKr3HHPstE)

Brief Bio

Tamsin Durston is a Registered Veterinary Nurse, Clinical Animal Behaviourist, and accredited Dog Training Instructor with over 25 years of experience. She has worked for organisations like Blue Cross and currently serves as the Veterinary Engagement Manager at Dogs Trust. In this role, she leads welfare-driven initiatives that embed canine behavioural principles into everyday veterinary practice. Tamsin is also an advocate for mental and emotional well-being in the veterinary field and the author of the book Emotional Well-being for the Animal Welfare Professional.

Key Takeaways

1. Preparation starts at home – Building a positive association with travel, handling, and being examined can greatly reduce vet visit stress.
2. Small changes make big differences – Implementing low-stress handling techniques, using calming aids, or even adjusting appointment timing can significantly improve the dog’s emotional experience.
3. Understanding fear responses is essential – Recognizing signs of fear and stress in dogs helps owners and veterinary teams intervene early and prevent escalation.
4. Collaborative care leads to better outcomes – Shared responsibility between owners and vet teams to prepare and support dogs through their appointments.
5. Emotional safety matters for everyone – A calmer, better-prepared dog benefits not only the animal, but also reduces stress for caregivers and vet staff, creating a safer and more effective care environment.

Relevant Links

Dogs Trust for Veterinary Professionals: https://www.dogstrust.org.uk/how-we-help/professionals/vet-
Tamsin Durston’s book – Emotional Well-being for the Animal Welfare Professional: https://a.co/d/1BVAafx
Chronic Pain Symposium 2025: https://www.camonlineshop.com/chronic-pain-symposium-2025/

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Stay tuned to learn how early detection can make a significant difference in managing OA in younger dogs.