ServiceNow Insights

Episode 33: Service Portal in Istanbul


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In this episode, Brandon May​ and Jesse Adams​ discuss some best practices and tips and tricks for using Service Portal, including new features in Istanbul!

This episode covers:
- How Service Portal differs from CMS
- Search groups and search sources
- Widgets options schema
- Troubleshooting tips

For more information on Service Portal, see:

  • Removing the New button from Service Portal List page
  • TechBytes Episode 27: Service Portal
  • Product Documentation: Service Portal

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