With news of large department store brand, Neiman Marcus, filing for bankruptcy, our expert retail analysts from across the globe discuss how department stores have been affected by online shopping and how COVID-19 has exasperated stores’ troubles. Do you remember the last time you went into a department store? Would you join a zoom call to have a virtual consultation with someone at the store? Listen now to hear what our experts think the future for department stores looks like.

Host: Samantha Dover (Senior Beauty and Personal Care Analyst, Mintel Reports UK)

Guests: Alexis DeSalva (Senior Research Analyst, Retail and ecommerce, Mintel Reports US),

Matthew Crabbe (Director of Mintel Trends, APAC)

Chana Baram (Senior Retail Analyst, Mintel Reports UK)