We talk with agent Whitney Ross at the Irene Goodman Literary Agency about why she never says she *doesn't* want something in her inbox, the different levels of editors and why they matter--why you don't need a master's to work in publishing.

Then we veer into delicious territory, talking about the best chocolate chip cookies, how to hide the taste of cake mix, and Whitney's husband's winemaking abilities. We also talk about television reboots, including Jessica's favorite, Daria.

We discuss common query mistakes, what it's like to be an agent who works remotely (Whitney is in South Africa), what that means for you--and Whitney's best tips for maximizing your success.