In this episode of ZenFounder, Rob interviews Anna Jacobsen, head of customer success at Drip about how to deal with other people's negativity. Anna shares her approach and insight on the matter when having to deal with dissatisfied customers.
In this episode of ZenFounder, Rob interviews Anna Jacobsen, head of customer success at Drip about how to deal with other people's negativity. Anna shares her approach and insight on the matter when having to deal with dissatisfied customers.