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Peter Fenzel, Mark Lee, and Matthew Wrather use the recent allegations of racism at Sesame Place as a jumping off point to overthink the phenomenon of centralization of authority and disempowerment of workers at the front line. What is the result when we have real interactions with fake stakes about things that are important?

Also, can you find my UPS package?

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Episode 734: We Want You to Feel Listened To originally appeared on Overthinking It, the site subjecting the popular culture to a level of scrutiny it probably doesn't deserve. [Latest Posts | Podcast (iTunes Link)]