On home turf in London on a very wet and windy day, Matt Phillips, managing director at Thomas Miller, takes Wealth Manager’s Eleanor Mahmoud for a scenic 3 mile walk starting at the Tower of London. Walking past London Bridge, Millennium Bridge and through the City , he waxes lyrical about his concerns in financial services and the change he thinks we are right in the midst of. They also discuss behavioural finance and wonder why the industry doesn’t have a greater knowledge of such an important and relevant concept.