In this episode I reimagine Part 8 of Avoiding Hospice Burnout for nurses.

I discuss the following concepts that will help create a healthy environment for staff and co-workers.

1. Listen-Validate-Communicate

2. Assume positive intent

3. The Speed of Trust (Get the book)

4. Getting burned

5. Gossip

6. Being authentic

At the end of the episode I take a few minutes to address leadership. It is my belief that leadership holds the greatest power over the culture of the office.

A good leader will take personal accountability for how staff treats each other. I believe that organizational staff will emulate their leaders both consciously and subconsciously.

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816-834-9191
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