In today's episode, we're joined by Australia based Senior Digital Product Manager, Erin Soo Kee.

 

Throughout the episode we discuss how she found her way into the Salesforce space at an enterprise level, and how her career has evolved over the years, working with Salesforce.

 

She explains the skills required to be an effective Product Owner, and how somebody can develop and improve these skills through dedicated self-improvement.

 

She explains everything from setting up roadmaps and better understanding your customer, to building Salesforce capability and being an empathetic leader.

 

Make sure you're following Erin on LinkedIn for her insights, and reach out to her with any questions that you may have, as she's more than happy to assist you on your journey or provide any help.

 

The resources she refers to throughout the episode are:

 

User Story Mapping: Discover the Whole Story, Build the Right Product, Jeff Patton

 

Essentialism: The Disciplined Pursuit of Less, Greg McKeown

 

Thanks for the Feedback, Douglas Stone & Sheila Heen

 

Inspired: How to Create Tech Products Customers Love, Marty Cagan

 

Passionate Product Leadership, Jeff Patton

 

We hope you enjoy the discussion!