In today’s episode, Ben summarises the first quarter of 2025, the pace of market activity and the speed of hiring processes.

In this week's episode of the Talent Hub Talk podcast, we’re joined by Param Singh, Business Systems Manager for Salesforce at Australia Post.

Throughout the episode, we discuss Param's background, his move into leadership, and what it has been like to manage a giant Salesforce environment. We unpack what a Center of Excellence is, how you prioritise with so many users, and how you assess the ROI of new Salesforce products.

Finally, we discuss how Param's passion for meditation helps him in his day-to-day job.

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Through the episode, Sully shares his career journey, how he ended up in sales and how he found his way into the Salesforce ecosystem. Having spent several years working at Salesforce, Sully explains what made working for the business so great and how he developed his sales and leadership skills.

Sully then explains why he moved into services, how he found the transition from selling licenses to services, and how the market has evolved over the last few years. Finally, Sully talks about what attracted him to join Think Beyond as a co-owner, what makes them different, and where he sees them playing.

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Welcome to the 250th episode of the podcast!

In this week’s episode of Talent Hub Talk, we catch up with Matt Robison, who reflects on his journey over the past year with Lightbox Logic.

We discuss the milestones achieved, the challenges faced in the first year of business, and the importance of working on the business rather than just in it. Matt shares insights on sales metrics, the significance of staying relevant in the Salesforce ecosystem, and the complexities of the sales cycle. He also reflects on the importance of maintaining social connections while working remotely and adapting to new technologies like Data Cloud and AI.

Looking ahead, Matt sets goals for the next year and explains the balance he strives to achieve with what success looks like to him.

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In this week’s episode of Talent Hub Talk, the three Founders of carbonx discuss their journey from the Salesforce ecosystem to launching their own consulting firm.

Ian Calpin, Vladimir Silak and Rich Wright explore the challenges and opportunities in the market, emphasising the importance of aligning visions, defining roles, and differentiating themselves in a crowded space.

The discussion highlights their unique approach to delivering value to clients, focusing on education and empowerment rather than traditional consulting methods. In this conversation, Ian, Rich and Vlad discuss their transition from being part of a vendor ecosystem to becoming partners in the consulting space, as they overcome the challenges and opportunities presented by the evolving landscape of consulting, particularly in relation to AI and technology.

They also reflect on the importance of enabling clients to become self-sufficient while maintaining a focus on delivering high-value services, and on the future of consulting, emphasising the need for critical thinking and adaptability in an AI-driven world.

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Happy New Year and welcome back to the podcast! In this week’s episode of Talent Hub Talk, Ben provides an overview of the ANZ Salesforce market for Q4 2024, highlighting an increase in job vacancies despite ongoing redundancies.

He discusses the rising interest in Agentforce as a key topic for 2025 and the shift in job market trends towards more permanent roles.

Ben also explains the importance of upskilling and adapting to market changes as 2025 kicks off, and how you can be best placed in your own Salesforce career with the growing emergence of AI…

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We hope you enjoy the episode!

In this week’s episode of Talent Hub Talk, Kei Lee shares his journey from DJ to successful Marketing Capability Lead, emphasising the importance of customer satisfaction and effective communication in consulting.

He discusses the skills necessary for success, including empathy, care, and capability, and introduces his 'Golden Triangle' framework for customer success. 

Kei also highlights the significance of continuous learning and the need for consultants to understand their clients deeply to deliver outstanding service. 

Make sure you’re following Kai here: https://www.linkedin.com/in/kei-lee/ 

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In this week’s episode, we welcome back Sebastian Wagner, someone I really love catching up with and always learn a lot from.

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In today's episode, Ben runs through a summary of our 2024 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect.