In this episode, we will explore why evaluating LLM-based chatbots is critical for businesses, the limitations of traditional evaluation methods, and what could be a good robust evaluation framework covering both search performance and LLM-specific metrics. 
For more details, you can refer to their published tech blog, linked here for your reference: https://medium.com/data-science-at-microsoft/evaluating-llm-based-chatbots-a-comprehensive-guide-to-performance-metrics-9c2388556d3e