Evolved Radio

On the podcast today, I'm joined by Robert Merki to talk about ADHD. ADHD is well recognized in modern culture. However, there are also a lot of misconceptions and stigmas associated with the condition. Rob explains his journey in finding he had ADHD, how it affected him, and how he manages.

Rob is a software product director and is currently writing a book entitled ADHD Pro.

Book link: https://adhdpro.xyz/ Twitter link: https://twitter.com/robmerki

Today on the podcast I'm speaking with Michael Argast founder of Kobalt. Kobalt is a security consulting partner that specializes in helping small to medium businesses secure their technical operations with an enterprise approach.

Michael and I explore what team should consider when they are building cloud infrastructure. What are some of the common mistakes? Is On-prem more secure than the cloud? Also, since everyone is dealing with the COVID19 work from home issue, we explore some tips on ensuring people are staying secure when working from home.

Today I'm joined by Jon Scott from Scope Stack. We talk about some of the best practices you should use when scoping projects. Things like fixed fee vs. TnM, the difference between a proposal and a SOW, and how you can make your project scoping easier. This is a great episode with useful insights to help you to up your project delivery game. You can increase profit and client satisfaction while reducing the burden on the tech team.

Today on the podcast I'm joined by Nate Freedman from Tech Pro Marketing.

We talk about some of the common mistakes IT companies make when building their marketing engine. We also discuss some of the effective tactics in marketing to your clients. We focus heavily on using LinkedIn as a vehicle for generating leads. We also touch on using your website and paid click campaigns. There are tons of useful ideas and strategies in this episode, so listen up and maybe make a few notes.

Today on the podcast I'm speaking with Jennifer Bleam with MSP Sales Revolution. Selling Cybersecurity is critical for any IT service provider. After all, the impact of a cyber attack on your clients has an impact on you with recovery work and potential damage to reputation. So How do you sell cybersecurity to your clients? Is it appropriate to use fear as a sales tool? How do you counter the pushback that you get from some clients? Jennifer and I talk about these questions and much more, so please enjoy this topical and actionable conversation with Jennifer Bleam.

On the podcast today, I'm speaking with Rachel Gertz about project management. Rachel is a return guest to the podcast. We've previously talked about the role of the project manager in episode 9. She also joined me in episode 19 to talk about some futuristic topics like AI and medicine.

Today, we dive deeper into project management, especially people that find themselves as accidental project managers. We share some tips about dealing with people, how to run project meetings, and the huge career opportunities in project management.

ERP009 - Project Management

ERP019 - Futurism and AI

Training from LT10

Today on the podcast, we're diving into the evolution of biosciences and genetic engineering. I'm speaking to Michael Seiler with Taconic. Michael is an expert in genetic engineering. At Taconic, they help researchers to test drug therapies and even gene therapies with highly controlled animal models. The field of biosciences is evolving fast and Taconic is at the cutting edge of what a more modern test tube looks like.

On the podcast, Michael and I discuss gene therapy and the science of genetic engineering. We also discuss the quickly advancing field of the microbiome.

Today on the podcast I'm speaking with Likky Lavji about blind spots. Everyone has blind spots. We have them in our personal life and our work lives. Being aware of our blindspots can open up a universe of options for us to advance our goals. Likky is a former MSP owner and EOS consultant. He speaks honestly about his own experiences as a business owner as well as his observations inside other people's businesses. This is a great conversation that hopefully gets you thinking about your own blind spots that may be quietly controlling your world.

Likky on Linkedin

likkylavji.com

Most MSPs are great at solving technical problems, but being a great MSP is more about how you make your clients feel, more than what you do.

On the podcast today is Alona Bolotnikova of Perfecting Service. She helps MSPs with the soft skills and service coaching to ensure your support team is providing the best possible service experience for your clients.

We talk about common client complaints, best practices for updating clients on tickets, and top tips for helping your techs improve their service skills. Enjoy my conversation with Alona about creating a great service culture.

Today we're talking about my favorite topic. Management.

Earlier this year I found a software tool that filled a gap that I've struggled with for years. Both as a manager in previous roles, but also the managers that I've coached.

Keeping notes for meetings, one on ones, sharing deliverables and provide feedback. There are some tools that help with some of these, but it was always imperfect. Then I found Fellow. They call it a manager's co-pilot, but I would argue it's more than that. It uses the management practices that I advocate for and puts all of that information in a lightweight, easy to use platform.

I invited Aidan Mirzaee,(@aydin) CEO and co-founder of Fellow of the software to discuss management practices and how Fellow can help. I hope you enjoy this conversation with Aydin.

To Try Fellow.app for free, click here.