Today on the podcast I'm joined by Eric Rieger with WebIT. Eric has been running his MSP for 25 years and has learned many lessons through his growth.

One that has had a profound impact on his business is using a system called open-book management. This is the practice of being highly transparent with your finances. Sharing as much financial information as possible with your staff and using it to instill a sense of ownership and awareness of the company finances.

We also talk about his experience in developing an employee stock ownership program or ESOP.

Eric's insights here are super valuable and align very closely with what I've observed in leveraging open-book management practices. So please enjoy this enlightening conversation with Eric Rieger.

Today on Evolved Radio I'm chatting with Jay McBain, Principal Analyst at Forrester Research.

Jay is a well-recognized and trusted voice in the IT Channel. He lives and breathes this stuff. He's super passionate about the industry trends and our industry future.

I get Jay's insights on the evolution of the distributors, the role of community in the channel, and his perspective on potential regulation of the IT industry.

Today on the podcast I'm joined by Matt Lee, CISSP, Director of technology and security with Iconic IT.

Matt and I chat about his experience and lessons learned in growing an MSP from a handful of staff to a multi-million dollar business. We talk about staffing, team structure, client management, and tech stack. There are a ton of insights that you may find familiar in your growth story. There are also come great takeaways that could help you in your business.

Matt is a great guy, very open and honest and this was a fun discussion that I'm sure you'll enjoy.

Today on Evolved Radio I joined again by Piers Steel. Piers is a Professor at the University of Calgary. He has an interesting field of study, procrastination.

I had Piers on the podcast a couple of years back in episode 41. We explored the psychological roots of procrastination.

Today Piers and I hit on something that I'm sure you have felt in the past year, Quarantine Procrastination. We also chat about some systems to help you and of course, end up talking about productivity since we're both a bit obsessed with the topic.

Enjoy the discussion and I hope you find it interesting and helpful.

Today on Evolved Radio I'm chatting with Vadim Vladimirksiy, CEO of Nerdio.

Vadim and I discuss our shared experience in the early days of remote-delivered desktop computing. Vadim was an early visionary of what the technology could eventually become. He built an MSP and set to work in building a solid cloud desktop solution for his clients. His success with the platform led him to spin out Nerdio from his MSP and have built one of the channel's leading solutions for serving and managing Windows Virtual Desktops (WVD).

We talk about some of the early issues with the technology and how things have matured. As the company name implies this episode gets pretty nerdy, so get ready to go deep to better understand the power of Windows Virtual Desktops past and present.

Today on the podcast I'm chatting with John Hammond, a Security researcher with Huntress Labs. John and I discuss the recent Microsoft Exchange attack sweeping the globe, the evolution of the AV platform, and some really cool security training platforms that John reviews on his Youtube channel. It's a scary world out there on the internet and we're here to arm you with some resources to stay safe.

Today on the podcast I'm joined by Megan Gilhooly, VP of Customer Experience at Zoomin. Megan has made it her mission to change how organizations think about product content

Megan has a really interesting perspective on how information creates a user experience. This spans from technical documentation to user prompts in software. It's an area of the technology industry that isn't as flashy as others, but the conversation with Megan really opened my eyes to the importance of being intentional about how you present information to anyone. Users of a product, technical staff reading documentation. These are all areas that would benefit from an intentional approach.

Today on the podcast I'm chatting with Rick McCutcheon. Rick is a Microsoft Dynamics 365 MVP.

Rick has a strong history in the CRM and Dynamics world. Now Rick helps businesses and vendors develop their Dynamics businesses.

In the podcast Rick and build on the previous episode, growing your cloud business. We chat about the opportunity that's available in building a dynamics practice, how to do it, and the huge impact it could have on your business.

Today on the podcast I'm speaking with Douglas Fiore with Tech Data.

Doug is a former Microsoft Dynamics business owner who now works as a partner enablement manager for Tech Data. Doug and I discuss some of the opportunities available to Microsoft cloud partners. Dynamics is a growing practice area for many MS partners and if you haven't considered how it could help your business, this podcast will help to highlight the opportunity available.

Today on the podcast I'm joined by Steve Petryschuk, Technology Advocate with Auvik Networks.

Steve is here to chat about the findings of Auvik's network field report. Auvik surveyed hundreds of IT Pros to get their perspective on their knowledge and practices around network management. The report is an interesting mix of insights. I've included a link to the full report in the show notes, so be sure to check that out. For now, enjoy my conversation with Steve as we discuss some of the insights from the report as well as some general discussion about network management.