Joining me today on the Evolved Radio Podcast is Stephen Pasiciel with Kerkhoff Technologies. Head of coaching, culture, and talent development.

Stephen and I discuss emotional intelligence or EQ. Emotional intelligence is often a stronger indicator of people's future success. However, it's an amorphic subject that isn't well understood by most. We talk about coaching, and how you can check in with people beyond the "hey how ya' doin'?"

We talk mental health and what leaders should be looking for in their staff as red flags. We also help define EQ and emotional intelligence to better understand these terms in a business context. 

Please enjoy this important conversation with Stephen.

Today I'm joined by Peter Melby CEO of Greystone Technologies.

Peter tells a fantastic story about how he grew his company from 800 bucks to cover rent and beer to a 10 Million dollar MSP powerhouse. Peter also shares his view on company culture and how that influenced his decisions in recent acquisition activity.

Please enjoy the fantastic shared in my conversation with Peter.

Joining me on the podcast today is Keith Daser, Director of Data & Security with WBM Technologies.

Keith came to the technology field from sales and we chat about building a funnel, why selling IT service contracts is harder than selling products, and how to manage a skeptical prospect.

It's a great episode with a few tips that could help you grow your business. Please enjoy my conversation with Keith.

Joining me today is the MSP Channel champion, Ernest Murry of Genuine Technology.

Ernest is a well-recognized member of the MSP community. His focus on SOPs and strong technical standards is often used as a reference point for others.

We also talk quite a bit about his view of security in our industry and Ernest provides a host of insights from his experience growing his Managed service business.

Please enjoy our conversation.

Joining me today on the MSP insights series is Ron Harris, VP of Sales and Partner at Omega Computers.

Ron and I talk about how they developed their pricing strategy. Omega also has a very low client churn rate and we explore that as well. Ron tells us why they decided to roll their own MSP tools, the strength of their brand presence, and why the up-market clients are where you should be.

It's a great conversation with Ron as he shares his experience in growing a successful MSP. Please enjoy.

Joining me today on the MSP insights series is Paul Vedder with VXIT.

Paul talks about the division of responsibilities running his MSP with a partner. How to handle the conflict created by winning a new client away from a competitor. We also chat about one of VXIT's superpowers, which is brand sophistication. Paul is also one of the co-founders of the MSP community IT Pool Party, so we chat a bit about community building.

It was great to connect with Paul for a very friendly and open conversation, like catching up over a beer. So please enjoy the discussion and lessons learned.

Today on the podcast we're continuing our series of interviews with MSP owners and operators. Joining me today is Aaron Zimmerman founder of TotalCareIT.

Aaron shares his experience growing his IT business from side hustle to a full-time gig. Aaron shares what he's learned operating in a more rural market. Aaron also recounts a difficult period where he lost a significant portion of his revenue, but ultimately was better off.

Lots of great stories and experiences were shared in the episode, please enjoy my discussion with Aaron.

My first guest to kick off this series is Brad Ruben, President of Archway Computers.

Brad's business isn't a typical MSP. Brad's early experiences in the IT industry shaped some of his decisions about how he runs things. His approach is intentional and has served him really well in growing the company. Brad's primary role in the business is sales, so we also chat about how he thinks about sales and growth. Please enjoy this insightful conversation with Brad.

Today on the podcast, I'm joined by Paul Green, MSP marketing expert. Paul and I talk about why IT companies really struggle with marketing, despite knowing it's important.

Paul details where to start from scratch on your marketing strategy and how to focus down on qualified leads.

We also chat about the tremendous opportunity to market to your existing client base.

Finally, we talk about how many MSP websites are downright embarrassing and why you should ensure your website represents you in the market.

Paul is knowledgeable and super passionate about MSP marketing, so grab a notepad and get ready to soak up some learnings here.

Today on the podcast I'm joined again by Eric Rieger of Webit.

Eric and I are chatting about the important topic of Mental health. It's a heavy topic, but one that doesn't get enough of the spotlight. The IT industry can be an extremely challenging field. Lots of demands, risks, and an extreme pace of change. Now after almost 2 years of a pandemic, the cracks are starting to show in even the most stoic of us all.

In the conversation today, Eric shares his challenges with mental health. We also chat about some management practices that can help.

So if you're struggling with a mental health challenge or even if you're not there's great info for everyone in this episode of the podcast. Please relax for an hour zone out and enjoy the episode.