Expensive Lessons

This week we talk about the importance of knowing when to walk away. Although we talk a lot about the importance of hard work and determination to overcome challenges, there are some instances where the best decision you can make is to refocus your energy somewhere else.

In this episode we discuss the similarities between running successful business and maintaining a successful relationship, How we can work out whether we should call it quits, how we can learn from our failures and what to do after walking away.

This week we discuss the incredible response to a recent job post of ours and why it's significant.

We share advice for people hoping to stand out in their fiercely competitive job market and offer some suggestions to anyone who wants to make the most of this uncertain time.

In this week's episode, Abi talks about the 'nightmare' he had when recently buying a new pair of clippers and we use that to illustrate some the lessons that we've learned from poor customer service experiences.

We discuss the difference between sales and marketing , our customer service pet peeves, the importance of customer retention and a whole lot more.

This week we are joined by the prolific creator, Chrissie Milan.

Chrissie is Lifestyle YouTuber and social media expert. She has a podcast called The CEO table focusing on personal development and has recently published an ebook, ‘So you want to be an influencer?’, which provides guidance on how to build a profitable personal brand online.

This conversation touched on a number of really interesting topics including, the importance of humanising your brand, dos and dont’s when working with influencers, how to recover from set backs in business and staying humble.

Stakeholder engagement is one of the most overlooked elements of business management. It can be the secret to unlocking growth, stabilising sales and optimising processes. In this episode we talk about how you can get the most out of the people and organisations that can affect your business.

This week we have an amazing discussion with Jessica Aryee, founder and Managing Director of Jess and The Beanstalk, a coffee shop with a focus on the family. The company’s ethos of coffee, community and connection has seen it thrive, even during a global pandemic. With her heart set on global domination, you could soon find a Jess and the beanstalk near you.

We discuss Jess’ “Do it now” philosophy, how she has cultivated a diverse community of fanatics and the importance recruiting the right people to represent her brand.

This week, we have a more philosophical discussion about being a consumer in today’s society. We share our experiences growing up as poor kids from South London, we talk about some of the tactics companies use to get us to buy more stuff and we also talk about how entrepreneurs can use those same tactics to help their businesses grow.

This week, we tackled a very popular question: “How do you build a successful e-commerce business?” we talk about a range of things, from choosing the right e-commerce business, building a digital marketing strategy, segmenting your offers and purchasing plug in apps. If you know anyone who wants to start an ecommerce business, tell them to give this episode a listen.

This week we’re joined by Diane Tuffuoh, Founder and Managing Director of The Afro Beauty Company. The Afro Beauty Company is a one-stop-shop for curly hair, it offers personal consultations to help its customers care for their hair and provides a range of natural, organic and vegan hair care products

We discuss how she created a compelling brand story and secured a retail location in Westfields London, how she pivoted her business model in the midst of a global pandemic and how she overcame some other challenges along the way.

This week we take a trip down memory lane, discussing how we practically built a brand new business whilst still holding down our 9-5s. Afolabi provides a detailed account of a day in his life from two perspectives, past and present. We also share some of the practical and emotional skills that we believe will help anyone maintain and grow their side-hustle whilst working full-time.