In today's special episode, Jim interviews Chandrashekar LSP, head of Zoho's Canadian operations.

They delve into Zoho's AI breakthroughs, including their proprietary Zoho Intelligent Assistant (Zia).

The conversation covers the development and application of Zoho's own large language models (LLMs), ranging from 1 billion to 7 billion parameters, and their implications for small to medium-sized businesses.

They discuss privacy concerns, AI affordability, and the unique functionalities of Zoho’s enterprise solutions. The episode highlights Zoho’s dedication to providing accessible AI technology for businesses of all sizes while maintaining strict privacy standards.

00:00 Introduction and Podcast Overview 00:53 Meet Chandrashekar LSP: Head of Zoho Canada 02:29 Zoho's Roadshow and Discover Zoho Events 03:38 Introducing Zia: Zoho's AI Assistant 04:42 The Importance of Right-Sized AI Models 11:17 Zoho's Commitment to Privacy and Vertical Integration 15:38 AI in Business: Practical Use Cases and Benefits 26:45 Challenges and Opportunities in AI Adoption 40:33 Conclusion and Final Thoughts