Fail Faster

Dan Reber, Sr. AVP Healthcare Solutions Architect at EXL, a business evolution partner who tailor solutions to make better business decisions and drive more intelligence to their customers. Dan shares his journey from digitizing the manual spreadsheet data into his first dashboard and the evolution of dashboards as products keeping the persona user matrix with information like number of users, frequency of logins, retention rate, drop off analysis and more at the center of these designs. Dan is excited to drive more AI and ML solutions into the future of Healthcare systems to make a positive impact on serving the needs of their customers.

Mark Ehrhardt, a design and innovation leader, currently with Visa, with over 20 years diverse background in Experience and Innovation Strategy, Integrated New Product Design, Service Design, User Experience, Ethnographic Research, Design Thinking and Design Management. He helps organizations envision and plan the future while designing and executing an innovative, sustainable product and service portfolio. He specializes in connecting business goals to user experience, product, and innovation strategy, while forming and leading teams and collaborations ensuring successful implementation. He has extensive experience consulting for, and managing teams within, top-tier brands delivering validated insights and breakthrough ideas grounded in both qualitative and quantitative approaches.

Ingvald is a hands-on, award-winning design leader who has helped innovate and commercialize over 100 products, services and experiences across a variety of industries. Ingvald is currently the Sr. Director of User Experience at RVO health, a joint venture between United Healthcare and Red Ventures. Previously, as the co-founder and partner at Pull, he led the Strategy practice. He leverages his multicultural and cross disciplinary background to help companies innovative, and has built cross disciplinary teams and implemented User Centered Design methodologies at companies such as BMW Designworks, Optum and PepsiCo. Ingvald is a graduate of the ArtCenter College of Design with a degree in product design and holds numerous awards and over 30 international patents. He has held speaking engagements at Harvard, USC and Pratt, judged design awards and mentored at UCLA.

Michael Tischer, Director of Design & Innovation at Associated Bank joins us to share how he is creating improved digital customer experiences in a restrictive banking environment. He shares insights about approaching crafting the solutions for the customers leading with the data and the continuous knowledge derived from the customer data. Michael believes that everyone should get the experience they deserve and expect from a digital product. This passion leads him to pay attention to detail and refine the solution he creates to express a positive spirit that goes beyond a great UI and UX to create continued value delivery as a service.

Sean Luitjens is the Vice President of Product for Korn Ferry's Talent hub Suite.

Sean has an extensive background working in strategic roles across organizations holding positions in Product Development, System Architecture, Global Sales, Corporate Strategy, Marketing, Benchmarking, and M&A.

Prior to Korn Ferry, Sean held leadership positions at AIRINC and eQuest and was a Principal with the Information Product Solutions division of Mercer, where he managed the global benefits benchmarking business. His background also includes roles at Monster where, he was the Director of Product, Strategy and Acquisitions and a Product Manager and Developer for the interactive businesses of Fidelity Capital. In addition to his professional career, Sean also serves on the board of directors for two additional non-profit organizations.

Sean has worked with clients and partners as well as spoken on a wide range of topics including but not limited to total rewards, pay equity, global mobility, recruitment, compensation and benefits methodology and trends, as well as merger & acquisition strategies. He is a 1992 graduate of Florida State University. When not working, Sean can likely be found in the great outdoors hitting the trails, climbing, or partaking in a triathlon.

Ben Martin is a design leader, who has worked in some form of product or marketing design for over 15 years. Spending most of his career in agencies and startups, he has worked on everything from content design, product design, brand strategy, product marketing, and more. Right now, he's Director of UX Design Systems at Intuit Mailchimp, leading the team that creates the components, patterns, and tools that product teams use to build and ship awesome customer experiences.

Amberdeep Aurora (or Amber) currently leads the Product Management function for Whirlpool Corporation's eCommerce Business, spanning six different digital properties. He started programming at the age of 10, when a computer used to be a giant keyboard you hooked up to your television set. With a Bachelor's in Computer Engineering in India and an MBA from the prestigious Kelley School of Business, his career has spanned software development, P&L management, Product Marketing and Product Management across both physical and digital products. He currently lives in St Joseph, Michigan with his wife, Poonam and enjoys playing racket sports and practicing music in his spare time.

Khyati Shah, Director Experience Design at Rocket Companies, a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. Khyati shares her interesting journey looking back from being a leader who is designing the future of lending platforms today to where she started as a young artist who tried her hand at Advertising in the cutthroat competitive markets of Mumbai to painting murals on cafe walls to T-shirt illustrations to finding her first break in enterprise product design. Always staying hungry for what she finds fulfillment in and that is one motto she has as a leader even today.

Collin Keen, Director of Collaborative Design at SEI a Financial services company delivering technology and investment solutions that connect the financial services industry. Collin shares his journey of almost 17 years at SEI that evolved to his current role where he is able to advocate and execute design thinking in a 50-year-old enterprise. He shares how failing fast as you are doing front-end research is much more economical than failing late which might result in a loss of both front and back-end dev costs. Collin is enjoying seeing the awareness of the value design can bring as a result of his efforts.

Alex Awn's 20-year career has taken the winding path from gluing his fingers together and stabbing himself with an x-acto's as a young graphic designer to leading teams of designers and researchers for multi-billion dollar corporations. The journey has moved lock-step with the evolution of technology as he started in print and saw that snowball into the web, phones, vehicle infotainment, and mixed reality experiences. Alex has led many multi-disciplinary teams over his career, learned from his successes and failures, and honed a unique style of management that serves him well to this day.