In San Francisco, small business owners are increasingly left to face crime on their own. Hrag Kalebjian runs Henry’s House of Coffee, a third-generation shop in the Sunset District. Despite filing a restraining order and calling police multiple times, he’s been left to deal with the thefts on his own.

His experience isn’t unique. Many San Francisco business owners are seeing the same shift: rising lawlessness, limited enforcement, and growing frustration. In this episode, Hrag shares what it’s like to protect a family legacy under these conditions, how he transitioned from corporate finance to carry on his father’s work, and why—despite everything—he still hasn’t given up on the city… at least not yet.

Views expressed in this video are the opinions of the host and guests and do not necessarily reflect the views of The California Insider.