On the final episode of this season of the Feel Good Hairdressing Podcast, Laura and Otto are doing a deep dive into customer service - arguably one of the most important elements of running you salon!

Listen to this episode to find out:

Thank you for joining Hair Ott for this season of the podcast!

This week, Laura's flying solo to talk all about receptionists and why they're so important to a salon.

In this episode, Laura talks about:

If you're a salon that doesn't currently have a receptionist, Laura shares lots of practical tips that any team member can use to make sure your clients are always being looked after.

Let us know what your biggest takeaway from this episode is - there's a lot of great advice to dive into this week!

And if you want to improve your receptionist skills even further, we've got a course running in October and November to learn everything you need to know about becoming a Rockstar Receptionist! More information here: https://feel-goodhairdressing.co.uk/rock-star-receptionists

Visit our website: www.feel-goodhairdressing.co.uk

Follow us on Instagram: @feel_good_hairdressing

Production support from Untold Creative

In this episode of the podcast, Laura and Otto are going to be delving deep into the world of the salon owner - they talk about systems, team, passion, and energy, and of course, their own experiences of owning salons.

Listen to this week's episode to find out:

This episode is a great deep dive into the life of a salon owner with lots of honest sharing from Laura and Otto. If you enjoy this episode, make sure to share it with a salon owner or an aspiring salon owner!

Visit our website: www.feel-goodhairdressing.co.uk

Follow us on Instagram: @feel_good_hairdressing

Production support from Untold Creative

Today on the Feel-Good Hairdressing podcast, Laura and Otto are talking about managers and the role of the managers within the salon. And because they do so much in our salons, we refer to them as the Maestro Managers!

Tune into this week's episode to find out:

This episode is a perfect listen if you're looking to become a salon manager, are already managing a salon, or even if you're just curious about the role and how it works!

And if you want to learn how to be a Maestro Manager, you've got to check out the Feel-Good Hairdressing Maestro Manager course! Find out more by clicking here: https://feel-goodhairdressing.co.uk/maestro-manager-courses

Visit our website: www.feel-goodhairdressing.co.uk

Follow us on Instagram: @feel_good_hairdressing

Production support from Untold Creative

In this episode of the Feel-Good Hairdressing podcast, your virtual salon companion, Laura and Otto are talking all things consultant hairdressing!

Get ready to uncover the secret of what makes an exceptional hairdresser, as well as the insider tips you won't find anywhere else.

Tune in to hear:

Otto has taught around 500 to 600 people how to be hairdressers, so enjoy all the wisdom and practical tips shared in this episode!

Visit our website: www.feel-goodhairdressing.co.uk

Follow us on Instagram: @feel_good_hairdressing

Production support from Untold Creative

Welcome to the first episode of the Feel-Good Hairdressing Podcast!

For our first episode, we're starting at the very beginning and talking about all things assistants and apprentices. For us, apprenticeships are the best route into a successful career in hairdressing but of course other routes are available!

Apprenticeships can be exciting and overwhelming, not just for the apprentice, but also the Salon Owner…

So, join us as we chat about...

Don’t forget to check out the resources that we mention in the episode as well! 

There’s headsheets and an A-Z on how to ace your apprenticeship, and lots of other goodies too: https://feel-goodhairdressing.co.uk/free-courses

We hope you love listening to our thoughts on assistants and find our insights useful! 

Stay tuned for episode 2 on hairdressing and how to become a consultant hairdresser coming very soon!

Visit our website: www.feel-goodhairdressing.co.uk

Follow us on Instagram: @feel_good_hairdressing

Production support from Untold Creative

Hair Ott Education proudly presents the Feel-Good Hairdressing Podcast, full of laughter, inspiration and a lot of hair wisdom!

In this series, Laura and Otto from Hair Ott share what they've learned about salon life from the last 60 years spent in the industry. They are both curious about the changes they've witnessed in the industry, as well as all the exciting future possibilities too.

Laura and Otto will also be sharing their successes and downfalls from their time running Hair Ott, in the hopes that it will inspire you to reflect on your own salon experience too. In this inspirational look into salon life, they will deep dive into the roles of everyone in the salon's family from receptionists to hairdressers to salon owners.

So to find out what makes a happy and successful salon, subscribe today to listen to the first episode, coming soon!