What It Means: A Forrester Podcast

Find The CX Collaboration Strategy That’s Right For Your Company


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No customer experience team, no matter how mighty, can achieve its strategic vision alone. Fostering the necessary cross-functional collaboration requires a strategy that taps into your organization’s existing strengths and cultural norms, explain Senior Analysts Su Doyle and Angelina Gennis on this week’s What It Means.
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What It Means: A Forrester PodcastBy Forrester

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