FinTech Futures

In the opening episode of season seven of the What the Fintech? podcast, we’re joined by Ted Paris, Head of Analytics, Intelligence, and AI at TD Bank, to discuss the evolving role of AI in financial services and how customers are embracing AI within banking.

Ted and FinTech Futures editor Paul Hindle discuss the findings of TD’s recent survey on how Americans perceive and interact with AI in finance, uncovering key insights about adoption barriers, trust, and the tools resonating most with consumers.

The discussion covers how TD Bank is leveraging AI to enhance accessibility, improve the customer experience, and innovate through initiatives like its Layer 6 office, while also touching on the future of agentic AI and its transformative potential for banking.

And finally, we find out what fintech buzzword Ted wants to lock away in our Fintech Jail!

In the final episode of season six of the What the FinTech? podcast, host Paul Hindle is joined by FinTech Futures columnists and fellow podcast hosts Dave Wallace and Dharmesh Mistry to take a look back at some of the biggest trends to come out of 2025 and discuss what the new year might bring for the financial services sector.

The discussion covers topics including agentic AI, stablecoins, neurodiversity in financial services, digital wallets, the future of payments, and more.

And finally, in the spirit of the holidays, we find out which buzzwords Dave and Dharmesh want to release from our Fintech Jail!

In the latest episode of the What the FinTech? podcast, we’re joined by Natasha Sarin, Senior Product Owner, Data and AI at Lloyds Banking Group, to discuss the evolving relationship between traditional banking and artificial intelligence.

Natasha and FinTech Futures reporter Cameron Emanuel-Burns delve into Lloyds' generative AI strategy, showcase current use cases enhancing internal operations, and explore Natasha's insights into the future potential of the technology.

Natasha also reflects on her career journey, the most exciting projects she’s worked on at Lloyds, the challenges of implementing AI strategies, and the importance of ensuring AI-generated financial information remains accurate and trustworthy.

In the latest episode of the What the FinTech? podcast, we're joined by two of BeHive Consulting's co-founders, CEO Rachel Altmann and Chief Behavioural Scientist Noemi Molnar, to delve into how behavioural science influences financial decision-making.

The conversation explores how the growing trend of digital transformation is reshaping our psychological relationship with money and the key psychological principles fintechs should consider when designing new products.

Altmann and Molnar, speaking with FinTech Futures reporter Cameron Emanuel-Burns, also examine gender differences in investing, the impact of financial anxiety on the adoption of new financial technologies, and the psychological factors that drive trust in digital-only services.

The episode further highlights behavioural science techniques that some fintech companies have exploited, and Rachel shares the tips she received from her "future AI-self" at this year’s Sibos conference.

And finally, we discover which fintech buzzword Rachel and Noemi want to throw into or rescue from our Fintech Jail!

In this episode of the What the FinTech? podcast recorded live at Money20/20 USA in Las Vegas, FinTech Futures' US correspondent Heather Sugg is joined by Justin Zhao, Head of Global Partnerships at Visa Direct, to explore how Visa Direct is pioneering the use of stablecoins to modernise cross-border payments.

With the launch of Visa's pilot programme announced in September, Visa is testing stablecoin prefunding to help reduce settlement delays, unlock liquidity, and enable more flexible money movement for fintechs and remitters.

Tune in to hear how Visa Direct is helping bridge traditional infrastructure with next-gen payment rails—and what this means for the businesses operating in a digital-first economy.

In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by Will Marwick, CEO of IFX Payments, to explore the rapidly evolving UK payments landscape and the future of cross-border transactions.

The conversation covers the challenges around cross-border payments for corporates and SMEs, how IFX is tackling friction points in international transactions, and how the FX brokerage market has evolved amid significant FX volatility in recent years.

Looking toward emerging technologies, Will also gives his perspective on the growing traction of stablecoins and their potential role in the future of international transactions.

And finally, we find out what fintech buzzword Will wants to throw into our Fintech Jail!

In this episode of the What the FinTech? podcast recorded live at Money20/20 USA in Las Vegas, FinTech Futures' US correspondent Heather Sugg is joined by Laura Gibson-Lamothe, executive director of the Georgia Fintech Academy, to explore how the organisation is opening up connections between students and the financial technology sector.

The discussion touches on Laura's distinguished career path and examines how fintech companies collaborate with the academy, while also highlighting a recent hackathon that attracted over 300 students who tackled challenges involving artificial intelligence, stablecoins, and financial inclusion.

Listen in to hear Laura's advice for other fintech academies considering their launch, along with her insights on the future of fintech talent development.

In this episode of the What the FinTech? podcast recorded live at Money20/20 USA in Las Vegas, FinTech Futures' US correspondent Heather Sugg is joined by Justin Zhao, Head of Global Partnerships at Visa Direct, to explore how Visa Direct is pioneering the use of stablecoins to modernise cross-border payments.

With the launch of Visa's pilot programme announced in September, Visa is testing stablecoin prefunding to help reduce settlement delays, unlock liquidity, and enable more flexible money movement for fintechs and remitters.

Tune in to hear how Visa Direct is helping bridge traditional infrastructure with next-gen payment rails—and what this means for the businesses operating in a digital-first economy.

In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by Marie-Gwenhaelle Geffroy, Head of Growth Capital at BNP Paribas, to explore the key start-up and funding trends in the European fintech space this year and learn more about BNP Paribas’ fintech investment strategy and how the bank works with new start-ups to help them scale and grow.

The conversation covers how Europe’s fintech landscape has evolved in recent years and some of the defining focus areas across the region, which emerging technologies and use cases are picking up the most traction and showing the most potential moving forward, and Marie’s top tips for fintech founders looking to grow their businesses.

And finally, we find out what fintech buzzword Marie wants to free from our Fintech Jail!

In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by David Caruso, Vice President of Financial Crime Compliance at WorkFusion, to explore the topic of financial crime compliance and how advances in artificial intelligence (AI) are causing a generational shift in the anti-money laundering (AML) technology space.

The conversation covers how AI is revolutionising AML tech and the key elements of financial crime compliance that are most impacted by AI right now, the challenges that exist for AI adoption in the financial crime compliance sector, and the key benefits being offered by the technology and its next stages for development, as well as how WorkFusion has looked to utilise AI agents to help its clients detect and prevent financial crime.

And finally, we find out what fintech buzzword David wants to throw into our Fintech Jail!