If there’s one lesson to be taken from the Iowa caucuses, it’s that elections and smartphone apps don’t always mix well. An app that was developed to count caucus-goers in the state malfunctioned, and caused major disruption. Officials say no hacking was involved but it has raised questions about moves to take the US election process online. Boston Calling reports from Iowa as we kick off our 2020 election coverage.

(Carl Voss, Des Moines City Councilman and a precinct chair, shows photographers the app that was used for caucus results reporting on his phone after he unsuccessfully attempted to drop off a caucus results packet from Precinct 55 at the Iowa Democratic Party headquarters. Credit: Alex Wong/Getty Images)