Experience Leader

Five Forces of CX, Part 1: Purpose


Listen Later

Send us a text

It is the foundation of your company's strategic decision-making ability. It is core to your brand identity. It is the key to motivating your employees. We're talking about your company's purpose. Research has shown that companies with a strong sense of purpose that guides decision-making outperform the S&P 500 by 400%. Interested yet?

In this episode we cover the impact of purpose on your company's:

  • Business performance
  • Strategic decision-making ability
  • Employee engagement
  • Brand affinity 

This episode is brought to you by Active Digital, where customer-obsessed companies go to become destination brands. Learn more at www.activedigital.com

Connect with Devin

  • LinkedIn
  • X: @devinwsmith

Subscribe and Review

If you enjoyed this episode, make sure to subscribe to our podcast so you'll never miss an episode. We'd also appreciate if you could leave us a review on Apple Podcasts. Your reviews help us reach more people and create a bigger impact.

...more
View all episodesView all episodes
Download on the App Store

Experience LeaderBy Devin Smith

  • 5
  • 5
  • 5
  • 5
  • 5

5

5 ratings


More shows like Experience Leader

View all
Craig Groeschel Leadership Podcast by Life.Church

Craig Groeschel Leadership Podcast

10,788 Listeners

HBR IdeaCast by Harvard Business Review

HBR IdeaCast

154 Listeners

The School of Greatness by Lewis Howes

The School of Greatness

21,138 Listeners

Worklife with Molly Graham by TED

Worklife with Molly Graham

9,167 Listeners

Modern Wisdom by Chris Williamson

Modern Wisdom

4,025 Listeners

At The Table with Patrick Lencioni by Patrick Lencioni

At The Table with Patrick Lencioni

1,131 Listeners