Fixed Ops Mastermind

This week on Fixed Ops Mastermind: Joe Clementi of Traver Connect joins us to speak on the importance of investing your time, energy, and resources into your employees and community!

Where to find Joe Clementi:

https://www.linkedin.com/in/joseph-clementi-92178714

https://traverconnect.com/

This episode is brought to you by:

PartsEdge:

https://www.partsedge.com/

Fixed Ops Jobs:

https://fixedopsjobs.com/

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Follow Fixed Ops Mastermind:

https://www.linkedin.com/company/fixed-ops-mastermind/

https://www.facebook.com/fixedopsmastermind

https://www.instagram.com/fixedopsmastermind/ 

https://fixedopsmastermind.com/ 

Follow OEM Interactive: 

https://www.linkedin.com/company/oeminteractive 

https://www.facebook.com/oeminteractive

https://www.instagram.com/oeminteractive/ 

https://www.oeminteractive.com/ 

#success #successfulbusiness #mentorship #roi #returnoninvestment

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This week on Fixed Ops Mastermind: Ryan Maher, Founder & CEO of BizzyCar, joins us to speak on how innovating the service recall process has transformed both employees’ and customers’ experience!

Where to find Ryan Maher:

https://www.bizzycar.com/ 

https://www.linkedin.com/in/maherryan

This episode is brought to you by:

PartsEdge:

https://www.partsedge.com/

Automotive Warranty Network INC:

https://www.awninc.com/

Fixed Ops Jobs:

https://fixedopsjobs.com/

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Follow Fixed Ops Mastermind:

https://www.linkedin.com/company/fixed-ops-mastermind/

https://www.facebook.com/fixedopsmastermind

https://www.instagram.com/fixedopsmastermind/ 

https://fixedopsmastermind.com/ 

Follow OEM Interactive: 

https://www.linkedin.com/company/oeminteractive 

https://www.facebook.com/oeminteractive

https://www.instagram.com/oeminteractive/ 

https://www.oeminteractive.com/ 

#innovation #ai #artificialintelligence #streamlining #streamline

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This week on Fixed Ops Mastermind WE ARE: Danelle Delgado of Engage Training and Liza Borches of Carter Myers Automotive join us to speak on how collaborating and supporting fellow women within the automotive industry will uplift your career and life!

Where to find Danelle Delgado:

https://danelledelgado.com/

https://teamengage.com/

Where to find Liza Borches:

https://www.linkedin.com/in/lizaborches

https://www.cartermyersautomotive.com/

This episode is brought to you by:

Fixed Ops Jobs:

https://fixedopsjobs.com/

Automotive Warranty Network Inc.: 

https://www.awninc.com/ 

PartsEdge:

https://www.partsedge.com/

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Follow Fixed Ops Mastermind:

https://www.linkedin.com/company/fixed-ops-mastermind/

https://www.facebook.com/fixedopsmastermind

https://www.instagram.com/fixedopsmastermind/

https://fixedopsmastermind.com/

Follow OEM Interactive: 

https://www.linkedin.com/company/oeminteractive

https://www.facebook.com/oeminteractive

https://www.instagram.com/oeminteractive/

https://www.oeminteractive.com/

#womeninauto #womeninautomotive #empoweringwomen #upliftingwomen

This week on Fixed Ops Mastermind: Chris Craig of RockED and Jeff Daniel of Maple Hill Auto Group join us to speak on the concerning turnover rates within our industry, and how we can get those numbers down!!

Where to find Chris Craig:

https://www.linkedin.com/in/chris-topher-craig

https://www.rocked.us/technician-skills

Where to find Jeff Daniel:

https://www.linkedin.com/in/jeff-daniel-8200a616

https://www.maplehillauto.com/dealership/staff.htm

This episode is brought to you by:

PartsEdge

https://www.partsedge.com/

Automotive Warranty Network INC

https://www.awninc.com/

Petra Automotive Products

https://petraautoproducts.com/

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Follow Fixed Ops Mastermind:

https://www.linkedin.com/company/fixed-ops-mastermind/

https://www.facebook.com/fixedopsmastermind

https://fixedopsmastermind.com/

Follow OEM Interactive: 

https://www.linkedin.com/company/oeminteractive

https://www.facebook.com/oeminteractive

https://www.oeminteractive.com/

Chapters:

00:00 = Intro

00:56 = Reimagining the Service Department Culture

13:25 = Technology and Innovation as Retention Tools

37:28 = Bridging the Gap Between Expectations and Reality

#jobmarket #turnover #teambuilding #retention

This week on Fixed Ops Mastermind: Jim Leman of Leman Public Relations, and Laurie Halter of Charisma! Communications, join us to discuss the ins-and-outs of public relations and how PR is essential for you to thrive in your industry!

Where to find Jim Leman:

https://www.linkedin.com/in/jimlemanpublicrelations?trk=public_post_comment_actor-name

Where to find Laurie Halter:

https://charismacommunications.com/

https://www.linkedin.com/in/laurie-halter-1255b6

This episode is brought to you by:

PartsEdge

https://www.partsedge.com/

Automotive Warranty Network INC

https://www.awninc.com/

Petra Automotive Products

https://petraautoproducts.com/

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Follow Fixed Ops Mastermind:

https://www.linkedin.com/company/fixed-ops-mastermind/

https://www.facebook.com/fixedopsmastermind

https://fixedopsmastermind.com/

Follow OEM Interactive: 

https://www.linkedin.com/company/oeminteractive

https://www.facebook.com/oeminteractive

https://www.oeminteractive.com/

Chapters:

00:00 = Intro

01:02 = What is PR?

17:30 = What does effective PR look like?

34:00 = The future of PR?

#pr #publicrelations #prstrategy #advertising #marketing

This week on Fixed Ops Mastermind: Dylan Smith of BMW of West St. Louis, and Sawyer Jordan of Sutherlin Automotive Group, join us to discuss the inspiring young leaders of our industry, and welcoming the next generation!

Where to find Dylan Smith:

https://www.linkedin.com/in/dylansmith96
https://www.bmwofweststlouis.com/

Where to find Sawyer Jordan:

https://www.linkedin.com/in/sawyer-jordan-179a8b27a

https://www.sutherlinautomotive.com/

This episode is brought to you by:

PartsEdge

https://www.partsedge.com/

Automotive Warranty Network INC

https://www.awninc.com/

Petra Automotive Products

https://petraautoproducts.com/

InteliChek Automotive

https://www.intelichek.com/

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Follow Fixed Ops Mastermind:

https://www.linkedin.com/company/fixed-ops-mastermind/

https://www.facebook.com/fixedopsmastermind

https://fixedopsmastermind.com/

Follow OEM Interactive: 

https://www.linkedin.com/company/oeminteractive

https://www.facebook.com/oeminteractive

https://www.oeminteractive.com/

#nextgenleaders #genzworkers #careeradvancement #grindsetmindset

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This week on Fixed Ops Mastermind: Wayne Bridges of Toyota of Puyallup, and Brooklynne Morse of Scott Honda of West Chester, join us to discuss the benefits of mentorship programs within the industry and how to maximize their impact!

Where to find Wayne Bridges:

https://www.toyotaofpuyallup.com/
https://www.linkedin.com/in/wayne-bridges-auto

Where to find Brooklynne Morse:

https://www.scotthonda.com/staff.aspx

https://www.linkedin.com/in/brooklynne-morse-69101458

This episode is brought to you by:

PartsEdge

https://www.partsedge.com/

Also brought to you by:

Automotive Warranty Network INC

https://www.awninc.com/

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Follow Fixed Ops Mastermind:

https://www.linkedin.com/company/fixed-ops-mastermind/

https://www.facebook.com/fixedopsmastermind

https://fixedopsmastermind.com/

Follow OEM Interactive: 

https://www.linkedin.com/company/oeminteractive

https://www.facebook.com/oeminteractive

https://www.oeminteractive.com/

Chapters:

00:00 = Intro

01:20 = Benefits of Technician Mentoring Programs

15:15 = Recruiting and Developing New Technicians

32:00 = Challenges and Best Practices in Technician Mentoring

#Mentorship #Apprenticeship #MentorshipPrograms #ApprenticeTechnician

This week on Fixed Ops Mastermind: Glenn Lundy of 800% Elite Auto Club joins us to discuss the importance of relationship building, personal branding, and self improvement!

Guest Introduction (00:00:03)

• Glenn Lundy, automotive industry expert and motivational speaker
• Owner of the Eight Hundred Percent Elite Automotive Club
• Former general manager at a major used car franchise dealership
• Two-time author
• Former host of "Hashtag Rising Ground" (1500 episodes)
• In the car business since 1999
• Opening a new car dealership: 100% Elite Auto Sales (03:00)

Segment 1: Foundations of Success

Building Relationships (09:38)

• Importance of relationships in success
• Energy from relationships converts into your life and existence
• Circle of influence includes media consumption, not just in-person interactions

Overcoming Adversity (13:03)

• Glenn's personal journey: from homelessness and jail to success
• Key lesson: "You take yourself wherever you go"
• Importance of self-reflection and personal responsibility

Segment 2: Crafting Your Identity

Personal Brand Definition (17:48)

• "The external expectation that others have of you"

Building a Personal Brand (19:08)

1. Understand who you were, who you are, and who you want to be
2. Be authentic and true to yourself
3. Post consistently, focusing on raw and authentic content

Circle of Influence (23:29)

• Surround yourself with diverse perspectives
• Include people who both align with and challenge your views
• Example: Glenn's friendship with Heather Parity, despite opposing political views (27:55)

Segment 3: From Insight to Action

Building a Personal Brand (31:32)

1. Invest time in understanding your past, present, and future self
2. Start posting content, prioritizing authenticity over perfection

Developing Strong Relationships (34:21)

1. Identify people slightly ahead of you in areas you want to improve
2. Add value to their lives and participate in their journey
3. Be more interested than interesting

Example: Glenn's Relationship with Dave Meltzer (35:41)

• Demonstrates how personal branding leads to relationships
• Shows the process of taking relationships to the next level

Key Takeaways

• Comfort can be dangerous; growth happens outside your comfort zone (29:29)
• Social media is about building community, not just posting content (20:05)
• Surround yourself with people who both align with and challenge your perspectives (25:50)

Where to find Glenn Lundy:
https://www.glennlundy.com/
https://www.linkedin.com/in/glennlundy/
https://www.instagram.com/glenn_lundy/?hl=en
https://www.youtube.com/@glennlundy/videos
https://join.800eliteautoclub.com/

This episode is brought to you by:
PartsEdge
https://www.partsedge.com/

Also brought to you by:
Petra
https://petraautoproducts.com/

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Follow Fixed Ops Mastermind:
https://www.instagram.com/fixedopsmastermind/
https://fixedopsmastermind.com/

Follow OEM Interactive: 
https://www.instagram.com/oeminteractive/
https://www.oeminteractive.com/

#BuildYourBrand #PersonalGrowth #ThoughtLeadership

Guests: 

• David Reinicke, President, Automotive Warranty Network Inc.: https://www.linkedin.com/in/davidreinicke/

• Ted Clouser, President/CEO, PCA Technology Solutions: https://www.linkedin.com/in/ted-clouser-58a842156/

Welcome to the first official of 5 to Thrive with Dave Foy!

Formerly The Fixed Ops Mastermind Podcast we rebranded to represent more of what we bring to you every week! 

This week Christopher Vester joins me for an amazing discussion about the industry and his leadership and mentoring of his team. 

About Christopher

Experienced Chief Operations Officer with a demonstrated history of working in the automotive industry. Host of the "Answers from the Stairs" Podcast. Co-host of "Faith. Family. Fulfillment" Podcast with wife, Suzanne Vester. Skilled in Negotiation, Management, Customer Service, Account Management, Motivation and Sales. Strong business development professional with a Bachelor's degree focused in Business Administration and Management from North Carolina State University.

Get full access to Fixed Ops Mastermind at fixedopsmedia.substack.com/subscribe