Damon Egan and Dave Foy discuss fixed operations, sales, service advisers, vacuum cleaners and books!
Damon gave us 2 tips for having great service advisers
1. Go to the morning sales department meeting and absorb what they are teaching them.
2. Do not hire experience!
You must have a process to train your team with. You cannot expect them to perform at the highest level if you do not show them what that looks like!
It Takes What It Takes by Trevor Mowad
Fixed operations Service Department Service Adviser Director Dealership Dealer New Car Dealer Principal