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Fixed Ops Mastermind
Fixed Ops Mastermind episodes
- Top 5 Things To Make You A Better Service Adviser Today!Damon Egan and Dave Foy discuss the top 5 things any advisor can do TODAY to become better at their career.1 hr 2 min
- The Start
Damon Egan and Dave Foy discuss fixed operations, sales, service advisers, vacuum cleaners and books!
Damon gave us 2 tips for having great service advisers
1. Go to the morning sales department meeting and absorb what they are teaching them.
2. Do not hire experience!
You must have a process to train your team with. You cannot expect them to perform at the highest level if you do not show them what that looks like!
Books we discussed:
Principles by Ray Dalio
It Takes What It Takes by Trevor Mowad
Fixed operations Service Department Service Adviser Director Dealership Dealer New Car Dealer Principal
45 min - The Start
Damon Egan and Dave Foy discuss fixed operations, sales, service advisers, vacuum cleaners and books!
Damon gave us 2 tips for having great service advisers
1. Go to the morning sales department meeting and absorb what they are teaching them.
2. Do not hire experience!
You must have a process to train your team with. You cannot expect them to perform at the highest level if you do not show them what that looks like!
Books we discussed:
Principles by Ray Dalio
It Takes What It Takes by Trevor Mowad
Fixed operations Service Department Service Adviser Director Dealership Dealer New Car Dealer Principal
45 min - 1 min
- 1 min
- What is TrustMyWork.com all about? Why Google, Yelp and others hurt the individual professionals !TrustMyWork.com is a platform for the individual professional to build their personal brand and get reviews from customers and clients.9 min
- Judge Graham joins Dave they discuss knowing your why and how failure is a necessity to success.Judge Graham is the scale and exit master. Join us as we discuss why failure is a necessity to being successful.30 min
- Judge Graham joins Dave they discuss knowing your why and how failure is a necessity to success.Judge Graham is the scale and exit master. Join us as we discuss why failure is a necessity to being successful.30 min
- Ep. 2 Great Customer ServiceGet Your Cheese and Get OutToday we discuss elements of great customer service.33 min
- The StartThis is the first episode of Trust My Work, the podcast. This introduction will tell you how I got started in customer service.9 min
About Fixed Ops Mastermind
From the publisher's feed
Am I qualified to be here? I have been working in fixed operations since 1987 starting as a technician and moving my way up to the fixed operation director of a 7 store group. I have over 50,000 hours…
of experience! This podcast will deliver value that can help you reach higher levels, faster in the fixed operations world. With featured experts from all types of businesses you will gain knowledge you can immediately use to accelerate your career.