In this episode of our podcast, Trip Services Committee Chair Captain Don Unwin and Vice Chair First Officer Jackie Crawford share how your Insites are driving improvements to our layover experience, both internationally and domestically. 

They also discuss ongoing challenges with Flight Services Desk staffing, how to properly submit “Day of Ops” Insites, updates on non-contract hotels, and provide insight on their recent tour of the Memphis catering facility.  

Click here to view the transcript.