Guest Andy Neary

Guest Jennifer McGinley

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A look back at some of the worst PR blunders of 2019 and the often simple steps companies could have taken to avoid them.

Guest Randall Dobbins

Guest Sean Driscoll

For the past decade, Rohit Bhargava has written about non-obvious trends in an annual book series. He recently capped it off with a final volume: Non-Obvious Mega Trends. A self-described "reluctant futurist," Rohit went from working in agencies to examining the trends that impact business and society. In this episode, he and Chip discuss some of the observations, as well as an approach to looking at trends that may help agency leaders be more effective. One of the best pieces of advice he offers is this: "being more observant really is about paying attention to detail." Sometimes it takes the realization of the obvious to discover the non-obvious.

Agencies are fundamentally a people business, but managing people is always a challenge. How do you get the best performance and the right results for clients? And what do you do when an individual falls short? That's topic that Chip and Gini explore on this week's episode. It all stemmed from a post on Reddit asking about "consequences" for agency employees. While the hosts don't like that term, the concept is still an important one to explore.

Guest Professor M.S. Rao

Guest Richard Shuster