Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!

The FM industry is on the cusp of a paradigm shift

For decades, FM professionals have relied on manual and reactive processes to run building operations and maintenance. 

Now, AI has already started to automate repetitive and mundane maintenance tasks, freeing up time and effort that can be redirected toward more strategic, value-adding initiatives.

This opens up the opportunity for scheduling and allocation of maintenance tasks to become automated, and possibly even unsupervised, to enhance team productivity, efficiency, and reliability.

Tune in to this exciting episode to learn:

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Welcome to yet another episode of the Forever Forward Podcast! This time, we're diving into a pressing issue that plagues many O&M teams: maintenance backlogs. Backlogs have become a nearly universal problem for teams running planned or scheduled maintenance, and their costs are staggering.

For instance, the 2022 NHS Digital ERIC report reveals that the maintenance backlog cost across NHS England has ballooned to over $10 billion, nearly doubling since 2018.

In our rapid-fire format, we examine the real costs beyond these numbers—impacts on reliability, energy efficiency, and overall work quality.

Finally, we delve into strategies O&M teams can deploy to minimize and maintain a healthy state of maintenance backlog. From ensuring resource availability with the right skill sets to reducing reactive maintenance, ensuring quality consistency, and leveraging data-driven operations, we've got actionable insights to help you stay ahead.

Join us as we unpack the complexities of maintenance backlogs and provide practical solutions to keep your operations running smoothly!

This episode dives into the critical, but often overlooked, topic of Data Quality in Asset Operations & Maintenance.

Hosts Siddharth and Umesh explore why data quality hasn't been a priority in the traditional "business as usual" approach. However, with the shift towards Data-Driven O&M, reliable and accurate data becomes essential.

Tune in to learn more about the impact of data quality and how it can empower your team to make better decisions to optimize O&M practices.

As we witness a marked shift towards data-led operations and maintenance strategies, Umesh and Siddharth sit down to dissect what this shift is all about and whether the FM technology stack is ready to deliver everything it promises.

In this rapid-fire episode, they quickly cover the difference between conventional planned / reactive maintenance and the elements of modern data-led maintenance, discussing how the tech stack would need to evolve beyond Systems of Record like CAFM / CMMS and integrate a System of Decisions that empowers teams to succeed in a data-first environment.

Stay tuned and never miss a beat on the most interesting and pressing themes at the intersection of FM, Technology, Buildings & Beyond!

Welcome to the 5th and final installment of the What's Smarter Now Series on the Forever Forward Podcast powered by Xempla, ft. guest speakers Giovanna Jagger (IWBI Global Market Development EMEA) and Sandra Gritti (Director, Leesman Futures), and host Justin Kirby (Chair, Digital Buildings Council).

This episode dives deep into the current state and the future of the workplace. Smash the misconception that smart buildings are just about tech, and explore how the modern workplace should be smart, efficient, and human-centered to boost productivity and keep your employees happy and healthy.

Tune in to discover:

Get unique insights from our experts as they break down where we are now, where we need to be, and how we can get there as quickly and efficiently as possible.

Subscribe to our channel and never miss a beat on the most interesting and pressing themes at the intersection of FM, Technology, Buildings & Beyond!

#smartbuildings #builtenvironment #sustainability

Welcome to the 4th installment of the What's Smarter Now Series on the Forever Forward Podcast powered by Xempla, ft. guest speakers Elizabeth Nelson and Nicholas White from Smart Building Collective, and hosts Justin Kirby (Chair, Digital Buildings Council) and Umesh Bhutoria (Founder & CEO, Xempla).

This episode explores the journey of getting certified as a smart and sustainable building and how it differs for various building types and distinct organizations.

Tune in as our guests and hosts break down where we are now, where we need to be, and how we can get there as quickly and efficiently as possible.

Subscribe to our channel and never miss a beat on the most interesting and pressing themes at the intersection of FM, Technology, Buildings & Beyond!

#smartbuildings #builtenvironment #sustainability

Welcome to the 3rd episode of the What's Smarter Now Series on the Forever Forward Podcast powered by Xempla, ft. guest speakers Anna Foden (Head of Sustainability, ISG) and Katie Whipp (Global Head of Partnerships @re:sustain) with host Justin Kirby (Chair, Digital Buildings Council).

This episode explores the world's much-needed transition to smarter and more sustainable net zero-carbon buildings as envisioned and brought to life by real estate leaders and other built environment stakeholders.

Tune in as our guests and hosts break down where we are now, where we need to be, and how we can get there as quickly and efficiently as possible.

Subscribe to our channel and never miss a beat on the most interesting and pressing themes at the intersection of FM, Technology, Buildings & Beyond!

Welcome to the 2nd installment of the What's Smarter Now Series on the Forever Forward Podcast powered by Xempla, ft. guest speakers Charlotte Langthaler (CBRE) and Renata Hartle (Colliers), and hosts Justin Kirby (Chair, Digital Buildings Council) and Umesh Bhutoria (Founder & CEO, Xempla).

This episode focuses on the journey towards a smart and sustainable built environment as envisioned and brought to life by real estate and facility management organizations.

Tune in as our guests and hosts break down where we are now, where we need to be, and how we can get there as quickly and efficiently as possible.

Subscribe to our channel and never miss a beat on the most interesting and pressing themes at the intersection of FM, Technology, Buildings & Beyond!

#smartbuildings #builtenvironment #sustainability

Welcome to the inaugural episode of our 'What's Smarter Now' series, brought to you by Justin Kirby and Umesh Bhutoria.

With Justin's expertise in human-centered design and Umesh's work in the FM & Maintenance software space, this series is dedicated to exploring the interplay of smart building technology, processes, and outcomes.

Stakeholders often find themselves uncertain about the desired outcomes when it comes to smart buildings. Our speakers shed light on the fundamental question: what do we seek to achieve through smart workspaces and buildings?

By establishing clarity around desired outcomes, the "jobs to be done" becomes more apparent, leading to tailored solutions that perfectly align with your vision.

Join us as we navigate the complexities of smart building initiatives, guided by a human-centric approach. By highlighting the significance of outcome-driven strategies, we empower stakeholders to chart a course toward smarter, more impactful built environments.

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In this episode titled "What's Driving Enterprise Software Demand Across the Built Environment?", we welcome guest speaker Alex Chan, Program Leader, Customer Success at Schneider Electric.

Alex is a trusted expert in digitalization, resilience, and sustainability with tons of experience in customer-facing roles and makes for the perfect match for this episode.

Umesh (host) and Alex start off by exploring the key drivers of growth and pain points faced by global enterprises, discussing regional disparities and sector-specific nuances.

The discussion moves on to uncover the barriers hindering technology adoption by large accounts and dives deep into the vital role of collaboration within the ecosystem.

Lastly, don't miss Alex's wishlist for enterprise customers, as he plays the devil's advocate to address the missing pieces in tech adoption and shares his vision for change.

That's all for this episode. Stay ahead of the curve and keep listening to the Forever Forward podcast for more exclusive conversations!