Leading the IT service team is a tough assignment. Consultant Todd Kane reviews common stumbling blocks and how to overcome them to thrive in this challenging but rewarding role.
Julie Forsythe, VP of Engineering at Auvik Networks, shares how using a Top 10 list helps build efficiency, cohesion, and job satisfaction within a technical team.
Should you move to virtual desktops? Nerdio’s Joseph Landes joins us to look at the trend, the tech, and how to know if it’s the right fit for you or your clients.
Author & former IT pro Bob McGannon shows us how to cultivate growth, efficiency & engagement within our teams—by knowing when to go off book & teaching them to do the same.
Today’s biggest network threats might just be coming at you from scammers using totally legal and legit data. Are you ready? Learn just how deep the threat goes and what you can do about it.
Coronavirus may have lots of companies scrambling but at this MSP in Cleveland, Ohio, things are firmly under control.
28 min
About Frankly IT Podcast
From the publisher's feed
Frankly IT is the straight-talk podcast for IT leaders who want to boost the performance and efficiency of their technical teams. Tackling everything from service desk and IT project management to tech and business trends that are changing the way you work, we go off the beaten path to bring you interviews, insights, and analysis from worldwide experts and fellow tech leaders who’ve cracked the success code. Featuring practical tips and news you can use, each bi-weekly episode will leave you inspired, energized, and ready to lead. Hosted by Auvik’s Jennifer Tribe.
Managing a high-performing IT team | Optimizing the service desk | Best practices for IT project management | Effective network management and cybersecurity in the age of ubiquitous connection | Systems, processes & productivity hacks for doing more with less | Tech, business & industry trends that are changing the way we work.